Wallis Reviews

1.7 Rating 192 Reviews

17 %

of reviewers recommend Wallis

Company Reviews

Questions

Metrics

1.7

Based on 192 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Does Wallis deliver on time?

Helpful Report

(2 weeks ago)

Greater than 46% of reviewers feedback is Wallis normally delivers on time.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ Absolutely disgusting, ordered boots and nothing for two weeks. Given delivery date then received emailed stating the purchase had gone to the wrong courier with another delivery date. Still nothing recieved, when check tracking, nothing, no delivery date, no up to date information, when emailed no reply, ignored. Going to trading standards and will contact management team. ”

- Anonymous

Wallis Reviews

Delivery - Average