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Wallis Reviews

1.7 Rating 192 Reviews
17 %
of reviewers recommend Wallis
Company Reviews Questions Metrics
1.7
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 46%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

How does Wallis deliver? How long does Wallis take to deliver? Does Wallis deliver on time? How is accuracy and good condition of items delivered by Wallis?

Returns

How is Wallis returns process?

Customer Service

How can I contact Wallis? How quickly does Wallis resolve customer queries?
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How is Wallis returns process?
Helpful Report
(2 weeks ago)
Greater than 83% of reviewers feedback is Wallis returns process could be better.
Helpful Report
(2 weeks ago)
F

Returns - Difficult

9.09%
Industry Average
“ Perhaps Wallis wash their clothing in Boston! Online it says free returns but that actually means £1-99 to return a misrepresented item. ”
- Jan Brown
“ Trying to return a jacket return page sends you to debenhams Web page for returns but won't accept order no and says doesn't know my email address just keeps saying to redo how many times do you have to keep putting your details in to keep getting know were need to do something urgently ”
- Anonymous
“ Never ever ordering from here again. It was so difficult trying to return an item. Started a return for evri returns and the label didn’t scan when taken to return. Will never order anything from here ever again!! Very disappointed ”
- Anonymous
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