“Parking at Swindon Regent Circus.
While the app shows you the full set of prices, when you go to pay you are offered only 2 choices, 1 hour or 24 hours. If you want to go for a meal, you have to select 24 hours at £38.
Why should anyone have to pay £38 pounds to park in order to enjoy a meal out?
Just to be clear, my family managed to scrape together £1.80 in coins that allowed us to park for 6hours.
You guys are a disgrace and Swindon council are even worse for letting you operate.
Why is there so much corruption and greed in this country and why do we put up with it?”
“Bang goes the good old days when you used to pay by cash. The scamming robbing gits, there are people who pay their council taxes and they're getting ripped off. Shame on Ringgo and shame on the councils for allowing this to happen. Making it harder for everyone.”
“I received a parking fine for being in a Ringo car park in Milton Keynes for 14 minutes and every one of those 14 minutes was spent trying to pay. The text messages never arrived and I gave up trying to download the stupid App. Now wasting my time appealing the fine - first appeal was rejected and just reappealed again. Dreadful service.”
“Horrible , inefficient,poor service dreadful website..nothing works at all. Terrible council decision to move parking permits to such a awful company!!!”
“Absolutely thieves working along with local council. I have parked my car in Chalfont car park where states that you can stay up to five hours, no restrictions on the time. I parked for 3 hours and after noticed that there is train delays straight away tried to pay extra to extend time or to buy 1 hour extra. However, once I tried to pay for it to extend 1hour, poped out the not in frames "Sorry we are unable to park you as the no return rule in effect. Please refer to a local signage". I have proof that the local signage does not state that in the location of max 5 hours stay you not allowed to extend stay after 1 or 2 or 3 or 4 hours. I have tried to communicate with ringo customer service in The live chat and she said you supposed to extend at least 10 min before expiring. I tried to extend 2min before and same framed message as above mentioned appeard on the screen. I have recorded all conversation and would love to publish this company to social media and journalists about dirty ringo and government business that ruins our lives taking money that we need to put food on the table. Please don't stay in silence, let's tell the world of corruption surrounding us.
Neringa Urbonaite
Thanks”
“App total waste of time doesn't send a verification code when required
Oh got one 5 days later .travel lodge did put reg into tablet once,even they had problems with it working was unable to pay for 3 days parking.no one can speak too or help resolve,they rely on an app , message svs that doesn't work.so better not come chasing me for unpaid parking charges.”
“Absolutely useless app, took half an hour to register, then it couldn't find the location code, so I had to manually type in the location and then the help screen keeps coming up everything I try and purchase parking. Took 6 attempts to receive a verification number. Time taken upto now sat in carpark trying to get a ticket, 52 minutes!!!!... Still not confirmed my parking or took payment, had to abandon car now as was going to miss my appointment. What a rubbish app, total waste of time!!!!!.... Don't use, take cash instead for these carparks!....”
“Ringo is a rip off with hidden fees. They charge a 20 pence convenience fee and 30 pence for 2 texts. They said the convenience fee was advertised on the signage on site. When I said I have a picture of the signage with nothing about the fee they said it’s in the app T&Cs. The text messaging fee is also in the T&Cs. When I explained that online consumer purchase act says they must notify clearly of all fees they cleared down the chat.
Be warned everyone. Try to use the local machine if there is one. All these 50 princes soon add up. C”
“One star only because it's not an option to give less.
This app surely must be owned by some government official. I see no other way that it's the chosen app for this purpose. Given that it doesn't work at all.”
“Fake Website...top on Google search...Barclays fraud team contacted me as £39.99 was attempted to be taken by GB communications. Now no bank card. What is your company doing to prevent this scam.”
“This company is horrible. Visiting from outside Scotland. Tried 50 times to create an account. It never once set me the required SMS text for confirmation. Even tried email confirmation which was hard to find. I contacted support
NO RESPONSE in three days.
I cant believe they are actuall
y in business. They are very bad at what they do, or try to do”
“RINGO is not QUICK not EASY, the most disastrous Parking Company on the Planet.TIME WE advised Local Councils NOT to use this company Totally unreliable”
“Occasion 1. Unable to pay via app - at end of session (Third try) RingGo system said that payment had failed. (Bank confirmed that no attempt had been made to debit card) So I phoned to pay retrospectively the following day. My bank statement arrives and shows two debits for the same amount on the same day. Taking money and advising that payment is not taken I would say amounts to fraud. Occasion 2 Wickam Market car park location 4392. Tried three times to park there, three times yur system said the location number was not listed. Tried to report both issues via help centre but it was not working. The company is a shambles.”
“NOT tourist friendly. If you do not have a uk phone, even if you have a uk SIM card, it will NOT work. You can’t download the app and you can’t register on the website. We even spoke to another couple in the car park facing the same problem. Called customer service number which said it was CLOSED, in the middle of the day on a normal Friday. Useless!”
“Had to get out of the car to find phone number and location number, meanwhile, the Parking Warden left a parking fine for me. I had a bad experience with trying to get through to them, once I got through the message kept repeating itself and wouldn't carry on. This happened several times and eventually let me complete paying for my parking. This took at least 15 mins to complete and when I told the Parking Warden we were having difficulties on the phone he said keep walking round. Obviously this is so they can put a PCN on your vehicle and no one will accept that I paid. This was in Bromley. Another way to penalise people out of money even when they have paid up front. If Ringo is the only parking, I would drive off and find somewhere else to park. I now cannot go to Bromley anymore because I cannot afford to pay the parking fine as well as paying for the parking. This is the most inefficient parking system I have come across but a good way for Council's to collect money for nothing. This is a s__t service all round.”
“Totally unusable. Apparently I have an account but I have no idea how. Says it’s going to send code. Doesn’t so now what? I suppose I will just get a parking ticket. Totally useless”
