“Many sites are using RingGo name in many formats, I got scamed by myRingGo, yes my fault but did google search and its not a one off. This is a known issue, cashless parking sites is not good for consumers.”
“RingGo take a pre-payment approach so even though you may only park for an hour, you may notice on your bank statement that they will initially charge you the full daily rate - it will however correct itself after a day of them holding the full amount (which I think is very poor (illegal?) practise, charging you for services you didn't undertake). In addition they charge you extra for SMS / notifications, so I advise anyone to go into their Account > Settings > Notifications > and turn them all to OFF so you don't incur extra charges.”
“Every few months, without rhyme or reason, I am suddenly prevented from logging in; then told to change my password; then prevented from changing my password; then having to wait and fiddle around - with huge loss of priceless time - until the system muddles through.
Since RingGo now has the monopoly of all car parks in my area, this level of inadequacy is completely unacceptable. Why are RingGo still in business? The abysmal rating tells its own story.”
“Arrived at usual car park now instructing us to buy ticket using this app, took an hour to sort, ruining our dinner out. Walked in cinema and there is now a machine you put your reg in to get free parking. No information or signs anywhere.”
“Scammed me.
I paid for the parking in advance. Giving them my time of arrival. When I arrived the car park was full. They have refused to give me a refund.
They shouldn't take money in advance if they cannot provide a car parking space.”
“Wife ordered ring Oct. 5th and payment cleared Oct. 6th. After trying to get updates for 7 WEEKS, she sent me the order email on Nov. 25th. I started corresponding with them Nov. 26th. After almost 2 more weeks, emailing every other day, I was told on Dec. 7th that a refund was initiated and would be in the bank account in 5 - 7 days. On the seventh day, Dec. 16th, I received another email simply with a tracking number and no mention of the refund. The ring was a gift for an October birthday and after being told the refund was initiated, we ordered another ring. Now we have 2 rings even though the myringos.com website claims 100% money back guarantee with no questions asked. After 12 weeks, they have never provided the refund. They have provided the worst online experience I have ever encountered.”
“Total joke of a company, never held an account with them yet when I have tried to use them told I have exceeded my attempts at logging in or my account was suspended. The whole private parking in the UK is a sham needs regulation and to do away with companies like RingGO”
“A very complex and difficult company to deal with. The difficulties start with trying to register with the App. Further difficulties arise with cards' acceptance and trying to make contact via any of the useless phone contact numbers. If you are desperate to pay for parking in the absence of a cash machine Ringo is not a solution. It adds to frustration over what should be a simple transaction.”
“They Charge you over the odds for parking and dont respond for a while, i got a parking ticket even though i paid, So now out of pocket even more as they wont wavier it or give me my 2.70 that i actually paid, A bit Scummy but its the only app i can use for where i work.”
“The only reason they get 1 star is because there isn't an option to give them none.
I registered and parked at Fareham train station. I leaving the car park the app showed me as having parked for 4 hours longer than I'd actually been there. The app then didn't allow me to pay. I sent an email to the support team the following day. Never had a response, then received a £50 fine for non payment of parking. They've also removed the evidence from their app regarding the recorded time I apparently left the car park. I have made an appeal which they've rejected, and have told me the fine will be increased to £85 if I take the appeal further. I now intend to pursue this through the Courts.”
“Ringgo charged me for the full 24 hrs, even though we were parked for 1 hr 15 mins and correctly stopped the parking session when we returned to our car. They took over £10 out of my account when the charge should have been £2.70.
Apparently they will return the difference in the next few days but only after holding the excess and making money off the interest.
An absolute con, this should be illegal. Be warned, also switch off text/email alerts in the app or they will also charge you for each 'helpful' summary and reminder.
A huge ripoff, complaints being investigated nationally. Avoid.”
“Absolutely the worst company ever. Only one phone allowed on the app or website the. When the phone is out of the country, it won’t work at all. Watford Council are clearly making a fortune from home owners that believe Ringo actually works!”
“Absolute rubbish. Tried to renew payment card but automated phone line wasn’t functioning and kept repeating the process going round in circles. No one to talk to to rectify problem. Gave up in the end. Missed an important meeting.”
“Tried to sign up, filled my card details in and got charged a pound and the all if a sudden another company was emailing me to say I have signed up to them and I've 59.99 and then another one for 24.99. Bank called due to Fraud. Will not be using this app ever again.”
