Amazon UK Reviews

4.7 Rating 13,322 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Asked by William costello (4 months ago)

Amazon is a big liar... shoes sent in wrong size, no refund just taking money from you! I ordered shoes in the right size, Amazon seem to correct this and at end they charge you multiple times and not refund you for their own mistakes!! DON'T ORDER THIS AT AMAZON!!!! They are not able to correct their mistakes.... How did anyone solve their problems?

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Asked by Reineke Barneveld (5 months ago)

How do I tell Amazon delivery team that they are delivering to the wrong address? I get a message from Amazon saying item delivered into my hands, but in fact my goods have been dumped at my neighbors house. Going to Amazon web page I can select not happy with delivery but then there is no way to tell Amazon “ delivered to the wrong address” I can go down the road of saying goods not received but then the poor retailer has the problem of resending to correct an Amazon problem. I have spent hours on Chat, lots of promises but alas no resolution, the same with calling, Amazon just doesn’t want to hear about their errors . How can I resolve this without stop using Amazon!

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Asked by Neil (4 years ago)

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Answered by wqewqe wqewqewq (3 years ago)

How do i activate my £10 gift card? I've written review and screen shot it but don't know what to do

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Asked by linda sandy (4 years ago)

How do i get my ten pound gift voucher i took photo shot so how does it work

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Asked by Kim Higgins (4 years ago)

how you BAtman : brave and the bold isn't on prime video anymore, my kids are upset

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Asked by Rob (4 years ago)

When buy from Denmark, is there delivery to Denmark or is it oly shipping out in the UK ?? I really wanna know it before christmas

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Asked by Lauge (5 years ago)

Why can't I read the reviews on my iPad It's always been ok but suddenly they won't open

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Asked by Shirley Taylor (5 years ago)

Is the 3rs gen echo dot speaker any good and is it a complete system in it's own?

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Asked by Adam (5 years ago)

How quickly do they deliver? Can I have my order on the same day?

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Asked by Mally (6 years ago)

wheere can ifind picture of parts i need

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Asked by Donald Foley (6 years ago)

this is test question?

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Asked by callum mckeefery (6 years ago)