Amazon UK Reviews

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How does Amazon UK deliver?

Helpful Report

(1 week ago)

Amazon UK delivers items by Courier and Own Driver.

Helpful Report

(1 week ago)

79.31%

Industry Average

“ Pretty much always find what I want at reasonable price. You do need to check elsewhere but generally it saves having to spend money on petrol and parking and item with prime delivery might be cheaper or same price as shops. Easy returns also and refund made as soon as you return to a collection point. ”

- John Harris

“ Had what I needed. Quick delivery. Was cheaper elsewhere but ease of use and free delivery won ”

- Jonathon Pickering

“ Love amazon it is my first point of call to shop Easy to use and products come quickly with prime delivery ”

- Jennifer Durham

Amazon UK Reviews

Delivery - Fast