Amazon UK Reviews

4.7 Rating 13,366 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How does Amazon UK deliver?

Helpful Report

(3 weeks ago)

Amazon UK delivers items by Courier and Own Driver.

Helpful Report

(3 weeks ago)

77.57%

Industry Average

“ Very good dispute resolution, great range of products at often best price, quick delivery - convenient ”

- Nicol R

“ They offer a better delivery than ebay and quality of good across the board are more reliable and match its description . ”

- Anonymous

“ Always delivery following day what I have ordered. Any problems like the purchase is not correct or broken is sorted out & a refund issued. Cannot fault really. ”

- Stephen Massey

Amazon UK Reviews

Delivery - Fast