Amazon UK Reviews

4.7 Rating 13,322 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How does Amazon UK deliver?

Helpful Report

(1 week ago)

Amazon UK delivers items by Courier and Own Driver.

Helpful Report

(1 week ago)

78.57%

Industry Average

“ Prime delivery is amazing ”

- Chelsea Carter

“ Very good and reliable delivery and comes on the date it says ”

- STUART Clark

“ Delivery is very sporadic - sometimes it’s delivery to door, sometimes it’s thrown over the gate, sometimes in greenhouse, sometimes even in behind a bin by garage but told left in greenhouse. I am a prime customer and this is what you get. Although it’s quick despatch and delivery it’s a game of hunt my parcel. ”

- Jillie Slope

Amazon UK Reviews

Delivery - Fast