Amazon UK Reviews

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Amazon UK take to deliver?

Helpful Report

(1 week ago)

Amazon UK normally delivers next Day.

Helpful Report

(1 week ago)

79.31%

Industry Average

“ Easy to order with an excellent selection of products on offer.Nest day delivery. If a product needs to be returned this is a quick and easy process with no hassle money back guarantee. ”

- Hazl Yates

“ Great value for money, quick delivery always notified, never shop with any one else ”

- Paul Donohoe

“ I have been an Amazon Customer for many years and still a customer. I find Amazon’s Customer service to be one of the best. They are always willing to help and resolve any issue you present to them. This includes problems with their sellers, products delivery and returns. ”

- Anonymous

Amazon UK Reviews

Delivery - Fast