Amazon UK Reviews

4.7 Rating 13,322 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Amazon UK?

Helpful Report

(1 week ago)

You can contact Amazon UK by Telephone, Live Chat and Email.

Helpful Report

(1 week ago)

80.67%

Industry Average

“ I have Amazon Prime. Whilst their service and returns are brilliant, Prime Video is a scam. Halfway through watching a film, you wil get lots ads when you already paid for the service! ”

- Anonymous

“ Quick and easy to use. Great customer service ”

- Paul Mclaughlin

“ Amazon is one of the best company the world fast delivery good quality product with great customer service 🥰 ”

- Jahanzib Safi

Amazon UK Reviews

Customer Service - Good