Amazon UK Reviews

4.7 Rating 13,366 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How do I contact Amazon UK?

Helpful Report

(3 weeks ago)

You can contact Amazon UK by Telephone, Live Chat and Email.

Helpful Report

(3 weeks ago)

77.24%

Industry Average

“ Always best prices and brilliant service ”

- Colin Bond

“ always excellent service, no faults at all with anything i buy and always confident any problems will be put right. i will always buy from amazon even if the product is a little more expensive due to there fantastic service, there is no one better. well done amazon keep up the brilliant work. ”

- David Allan Clark

“ Ordered motorbike spares and service kit, always a excellent service, will keep shopping with you, thanks ”

- Nigel Starkey

Amazon UK Reviews

Customer Service - Good