Amazon UK Reviews

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon UK deliver? How long does Amazon UK take to deliver? Does Amazon UK deliver on time? How is accuracy and good condition of items delivered by Amazon UK?

Returns

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Customer Service

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How do I contact Amazon UK?

(1 week ago)

You can contact Amazon UK by Telephone, Live Chat and Email.

(1 week ago)

80.00%

Industry Average

“ Great service, no problems returning stuff, Lovely to have a shopping option when not up to going out! ”

- Patricia Butler

“ Always a top service 100% recommend ”

- Korrine Coogan

“ I’m using Amazon UK as prime member for over 10 years. Excellent customer service (the best) not one of the the best but THE BEST. ”

- Eroland Karasani