Bensons For Beds Reviews

1.2 Rating 1,755 Reviews

4 %

of reviewers recommend Bensons For Beds

Company Reviews

Questions

Metrics

1.2

Based on 1,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Bensons For Beds take to deliver?

Helpful Report

(2 weeks ago)

Bensons For Beds normally delivers over a month.

Helpful Report

(2 weeks ago)

64.06%

Industry Average

“ Shop staff explained the different options, allowed us to use the mattress simulator to determine required hardness etc, and informed us of delivery options and dates. ”

- Andrew

“ The delivery drivers were very courteous and helpful. ”

- John

“ Well up to now the staff, a woman in Bensons was really polite and helpful we chose our bed an I gel and it was delivered on time we'll very early 7am on the date the delivery service was excellent and the men were very professional and polite However 402 days in and I've not really had 1 good nights sleep I toss and turn every night the bed is so warm the gel just seems to heat up the warmer I get no good for menapausel woman I'm afraid, so we are going to use the 40 day trial guarentee offer and change it the end of the week Watch this space So far Bensons 7 out of 10 let's see if we can make it 10 out of 10 ”

- Anonymous

Bensons For Beds Reviews

Delivery - Average