Bensons For Beds Reviews

1.2 Rating 1,757 Reviews

4 %

of reviewers recommend Bensons For Beds

Company Reviews

Questions

Metrics

1.2

Based on 1,757 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Bensons For Beds returns process?

Helpful Report

(1 week ago)

Greater than 98% of reviewers feedback is Bensons For Beds returns process could be better.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ Always place your order online never in a shop your need the online buyer protection, and open a chargeback with your bank and see who returns you quicker. ”

- Taking Advantage Of The Disabled

“ Absolutely terrible. No integrity and customer service advisers who have no idea what they are doing. I've been hung up on after waiting 1hr on hold for someone to answer the phone. The returns process is a sham, they are refusing to put in place the process which allows the delivery company to pick up items that were delivered damaged beyond use. Don't use this company at all. They aren't worth the headache. ”

- Anonymous

“ or evoke the not satisfied with the sleep returns. ”

- Anonymous

Bensons For Beds Reviews

Returns - Difficult