Bensons For Beds Reviews

1.2 Rating 1,751 Reviews

4 %

of reviewers recommend Bensons For Beds

Company Reviews

Questions

Metrics

1.2

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How does Bensons For Beds deliver?

Helpful Report

(3 weeks ago)

Bensons For Beds delivers items by Courier and Own Driver.

Helpful Report

(3 weeks ago)

63.64%

Industry Average

“ The drivers were very helpful and polite. Only complaint was the delivery was late and we were told we would get a voucher for £50 which never arrived ”

- Sandra

“ 5star service by Jack in your Mariners Way branch this morning. Very informative knew his product. Smiley friendly service not at all pushy. I will wait delivery of the new bed and have a good night's sleep 😴 ”

- Dee Millington

“ Fab service from the guys in the shop to the delivery guys who took my new bed straight to the bedroom. ”

- Nick

Bensons For Beds Reviews

Delivery - Average