Boots Reviews

2.6 Rating 1,815 Reviews

39 %

of reviewers recommend Boots

2.6

Based on 1,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Boots deliver? How long does Boots take to deliver? Does Boots deliver on time? How is accuracy and good condition of items delivered by Boots?

Returns

How is Boots returns process?

Customer Service

How can I contact Boots? How quickly does Boots resolve customer queries?

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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300
Nottingham
NG90 1AA

How long does Boots take to deliver?

Helpful Report

(1 day ago)

Boots normally delivers within 5 Days.

Helpful Report

(1 day ago)

43.59%

Industry Average

“ My parcel has been delivery full of paper and without the product. ”

- Anonymous

“ I have ordered an item on local store the delivery date was 27/11/23 but still haven’t received it today is 10/12/23 I have been contacted the store twice and they keep telling me to call consumer service support when I called them they said go to the store between them become like a football really need help. ”

- R Mahmud

“ Both years the store delivery has not happened. ”

- Darren T

Boots Reviews

Delivery - Slow