Caledonian Travel Reviews

Name: Caledonian Travel
Rating: 3.68

3.7 Rating 126 Reviews

64 %

of reviewers recommend Caledonian Travel

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3.7

Based on 126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email

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Caledonian Travel 5 star review on 30th July 2024

Elizabeth White

Caledonian Travel 2 star review on 26th June 2024

Matin Gow

Caledonian Travel 5 star review on 14th June 2024

Sandra Blake

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Four ladies from the North East had a lovely holiday in Bournemouth during July at the beautiful sea front Royal York Hotel. We received excellent service from Mark our coach driver ensuring we had a great holiday.”

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Posted 3 months ago

“This trip from start to finish was absolutely diabolical, the coach ride to Llandudno was a disgrace, people in their seventies drinking alcohol and shouting give us a blow hob and I'll give you a can, this is by the way with children on the coach, bus driver did nothing to stop this behaviour, also caladonian added people to our trip and also gave them our seats, the new loretta hotel was a disgrace you were treat like 5 year olds you weren't component enough or trustworthy enough as fully functioning adults to decide where to sit in the restaurant to eat your meals, the room was dirty, mouldy and full of cobwebs, total bleep show would give it no stars but got to rate 1 to review”

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Posted 3 months ago

“22.07.2024 - Just returned from 5 days in Newquay - lovely break. The Driver Tom was excellent - couldn't do enough for us. Great Driver as well coping with the horrendous traffic on the motorway. Hotel was very clean and food was good. Just needed a face-lift, but didn't spoil the holiday. Thankyou Caledonian.”

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Posted 3 months ago

“I totally forgot to post this. In March I traveled to Donegal with t Caledonian travel. From start to finish it was faultless. Our coach driver Robert . Was a fount of knowledge. We had extra trips all along the Atlantic way. Also had a trip to Derry and on the last day time in Belfast. The hotel was superb. Can’t begin to explain how fabulous the food was. Like going to a wedding every night. The staff are friendly and can’t do enough for you. Highly recommend this your . Superb value for money.”

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Posted 3 months ago

“Always find the call centre staff polite and professional answering any queries and booking. The only problem was insurance this time, previously used Caledonian hopefully the problem will be resolved next time we book. Visited Llandudno again in July,we really enjoyed the coach trip, very good driver, Andy from Sunderland who was prompt and kept everyone amused and well informed. We went to the New Lorretta for four days departing from Leeds. We found the hotel greatly improved at meal times with the bedroom recently decorated, clean with daily service. All the staff polite and very helpful and the evening entertainment was enjoyable with free drinks vouchers included. A very enjoyable break and I will recommend and use the company again. After a number of trips to Llandudno the day out is a bit repetitive however we had the option not to along.”

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Posted 3 months ago

“Just got back from the Cotswold 4 nights With paul the driver he was so nice and respectful We were at Royal court hotel beautiful hotel rooms are not glamorous but clean the Manager was really nice very helpful Food was ok The tours were great we had great time Caledonia thanks”

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Posted 3 months ago

“Came back from Great Yarmouth on the 15th of July after a four day break, I'v never met such an ignorant driver, he never spoke through any of the journey there or back,gave us any information about stops pickups or any thing.Also the Nelson Hotel were we stayed needed alot of updateing and the food wasn't upto much either. the biggest complaint was the driver its the worst experience i'v ever had..”

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Posted 3 months ago

“just arrived back from a trip to Folkestone/Canterbury/Bruges. Walter our driver was superb patient/funny /kind and knowledgeable expert driver the trip was great and we would recommend. hotel basic but covered all needs all in all a very enjoyable experience”

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Posted 4 months ago

“Amazing drivers nothing too much trouble for them and their knowledge is just outstanding. We just arrived back today from Scotland we had an amazing time thankyou all so much ❤️”

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Posted 4 months ago

“Thank u for lovely break to southport with Jonny our driver who made the trip so interesting even changing days out according to the weather he is new to the job and i wish him good luck for the future also lovely comfortable coach, hotel basic but clean staff professional and helpful I will b going with Caledonia again if possible great value for money entertainment also 😁 exceptional value basic accomodation but clean .Staff polite and helpful p”

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Posted 4 months ago

“Just back from a great weekend, coronation street tour on Saturday and liverpool visit on Sunday. Hotel was very modern, spotless and dinner and breakfast, faultless The whole experience was amazing, but a huge 5 stars to our lovely driver Andy. Every pickup/drop off points were spot on ,as was his information about all the places we visited, but most of all was his friendly humour, got the whole coach together as one ,thanks soo much Andy 👍”

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Posted 4 months ago

“Just returned from the gullivers world and chester zoo woth caledonian travel, the coach was spotless driver was friendly friendly bunch of passengers great atmosphere, gullivers was magical my 2 year old loved it especially on the parkk train and lost city, the gulivers Hotel was also amazing we got a themed room so extra points for that Chester zoo was also amazing experience all this for a great affordable price I hope.the gullivers amd chester zoo is on again next year as id love to take my toddler again we have already booked the cbeebies short break And a couple of day breaks we are 100% gpi.g to be regular customers woth this firm”

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Posted 4 months ago

“Everything. A trip that was almost fully booked, Harry Potter Studios and Central London, during a week I had available, has been postponed. I needed this and I shall never forgive Caledonian as it is doing this again and again to several of my friends too.”

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Posted 4 months ago

“I have just returned from the Torbay Hotel Torquay 7day holiday. I never expected a 5 star rated hotel. But a room without painted over dampness on ceiling and walls. And mould in shower room.And shower mat covered in mould, it was on the walls and no one could have missed it. Yet they still put us in room 4010. Even the carpet was covered in dirt and stains. The manager was a disgrace he didn't want to know and just passed it on to the house keeper who just came up with it was due a revamp!! Over all to many guests not enough decent room available. NEVER USE CALEDONIAN TRAVEL AGAIN. THEY OWN THE HOTEL .”

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Posted 4 months ago

“Used Caledonian maybe 10 times over the years ..Just back from Llandudno.. New Loretta.. 4 day holiday.. The room we were allocated was Absolutely awful.. like being in fawlty towers.. . Room 123. .. .We tried to come home early ..But only one place available on the home coming bus.. Complete waste of money .. it’s unlikely we will use your company again.. if possible we would like Martin Locks e.mail address to contact him direct ..”

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Posted 4 months ago

“Just back from a mystery weekend with Caledonian Travel and what a great weekend it was.Stayed at the Leonardo hotel in Derby which was excellent . All in all It was a really brilliant weekend made even more enjoy able y the excellent driver wll definitely do it again.”

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Posted 4 months ago

“Brilliant holiday at cotswolds, hotel clean & staff helpful & friendly meals very good plenty of choice, beautiful grounds. Coach comfortable Driver excellent also very helpful - cannot fault anything about - will definitely go Caledonian holiday again .”

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Posted 4 months ago

“Brilliant holiday, Italian lakes and Milan,fabulous views and first class drivers,can’t fault it.”

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Posted 4 months ago

“Just got back from holiday to Scotland on the 10th - 14th June. We stayed at the Claymore hotel in a beautiful setting the view from our window was stunning overlooking the Loch. The food was lovely and the Staff were very friendly and helpful couldn't do enough for us including the bar staff. The highlight of our holiday was the excursions and the four drivers who were very knowledgeable and friendly keeping us informed throughout the journey. We really enjoyed our guided tour of Glasgow with Gary our driver for the day. Also the added excursion we did on the Fort William trip was superb. We would definitely recommend this holiday to anyone wishing to visit Bonny Scotland.”

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Posted 4 months ago

“We have just returned from the most enjoyable north coast 500 on Danny’s b Coach 😂 we have never had so much fun on any other tour on a bus with curtains oops sorry Danny, happy travels Wully & Milliexx”

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Posted 4 months ago

Caledonian Travel is rated 3.7 based on 126 reviews