Caledonian Travel Reviews

Name: Caledonian Travel
Rating: 3.67

3.7 Rating 133 Reviews

64 %

of reviewers recommend Caledonian Travel

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3.7

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email

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Caledonian Travel 5 star review on 30th July 2024

Elizabeth White

Caledonian Travel 2 star review on 26th June 2024

Matin Gow

Caledonian Travel 5 star review on 14th June 2024

Sandra Blake

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What an absolutely amazing time we had on the coach en route to the Coronation Street Tour, then Liverpool the following day. We had Michelle as our driver and what a wonderful, funny, bubbly person she is. She alone would get a full 5 stars.”

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Posted 3 months ago

“just back from our 1st coach trip with Caledonian travel..went to Great Yarmouth..long journey down with traffic and shunts..stayed at the Nelson hotel...meals ok...staff looked a bit untidy..why cant they wear the same uniform...our room was good..clean...water pressure was poor for showers and baths...fantastic weather..trips very good...entertainment was a bit poor...”

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Posted 3 months ago

“We are just back from the Highlands and Isle of Skye The weather wasn’t that great but the holiday was fabulous Danny was our driver and I cannot praise him enough He was absolutely brilliant Lots of fun Lots of information Fantastic driver And I think the whole bus will agree He made our holiday special He needs to keep this job He’s a natural people’s person Ewan and Maureen Fraser from Dumfries 👏👏👏👏🙄👍”

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Posted 3 months ago

“Just back a couple of weeks ago from Llandudno my husband and I want to say that our driver Michelle blonde hair can’t remember her surname but she was fantastic lovely nothing was any trouble for her she went above and beyond kept us informed about everything I think everyone on the coach felt the same the hotel chatsworth was nice and clean friendly people food ok but bar prices are a bit over the top”

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Posted 3 months ago

“Just back from cruise steam and dales. Only one fault is a lot more pick up stops than was advertised. The group i was with were great we all got on from the start, laughing and joking all the time. Our driver stephen(stevie) was brilliant let us know where we were going , times eyc and was very polite and chatty throughout. I would definitely travel with this company again.”

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Posted 3 months ago

“Just come back from two days at thorpe park check in at hotel was a shambles no paper work to say which rooms we were in so sat in reception for half an hour after an 8 hour bus journey took an hour to get evening meal whicb we had to pay for ourselves .breafast was a dissgrace no where to sit empty food trays and food that wad there was cold no glasses for juice no cutlery no trays two people actually dropped thier bfast as they were trying to balance everything this hotel and i say hotel loosly was the worst i have ever been i n .a co.plaint going i to caledonion”

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Posted 4 months ago

“Just got back from ilfracombe staying at the Dilkhusa hotel. Old hotel but so so clean beds were comfortable and clean. towels soft and fluffy. Had a bit of a hiccup but the wonderful staff sorted me out. Every member of staff never had a smile off their faces I’ve never been to a hotel with such pleasant staff nothing was a bother to them. Our main server in dining room was John what a lovely lad he is an asset to the company as all other staff are reception staff were just lovely. The meals were superb never had as good. Buffet breakfast choice of 3 starters 3 main course and 3 puddings for dinner. If you couldn’t find anything you liked you’re hard to please. Not far from town lovely weatherspoons with a roof top bar. Fab crab sandwiches and cream teas available by harbour. Entertainment on Tuesdays and Thursdays and bingo on Wednesdays along with quiz. Journey down is long but doesn’t bother us. We take salad lunch and plenty snacks as you don’t get much time at stops. Traffic was terrible on motorway but Peter our driver was great getting through it. Long day for us but longer for drivers we can nap. Very safe reliable driver. Only minus was the toilet it was minging on way back. We didn’t see many people using it so shouldn’t have been that bad I used a spray can of deoderant as used it every time door was opened smell was horrendous. I’ve been on loads of coach holidays and toilets were emptied at services. Made journey uncomfortable. But would highly recommend this tour.”

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Posted 4 months ago

“Just back from the coronation Street tour and Liverpool with my daughter on the 5th August had a fantastic time the coach was lovely and spotlessly clean the driver was fantastic sorry forgot your name stayed at the Holiday Inn Bolton rooms were very modern and spotless food was very good to overall had a fantastic time and will be doing the emerdale tour with Caledonian again thank you so much for the great experience..”

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Posted 4 months ago

“Four ladies from the North East had a lovely holiday in Bournemouth during July at the beautiful sea front Royal York Hotel. We received excellent service from Mark our coach driver ensuring we had a great holiday.”

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Posted 4 months ago

“This trip from start to finish was absolutely diabolical, the coach ride to Llandudno was a disgrace, people in their seventies drinking alcohol and shouting give us a blow hob and I'll give you a can, this is by the way with children on the coach, bus driver did nothing to stop this behaviour, also caladonian added people to our trip and also gave them our seats, the new loretta hotel was a disgrace you were treat like 5 year olds you weren't component enough or trustworthy enough as fully functioning adults to decide where to sit in the restaurant to eat your meals, the room was dirty, mouldy and full of cobwebs, total bleep show would give it no stars but got to rate 1 to review”

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Posted 4 months ago

“22.07.2024 - Just returned from 5 days in Newquay - lovely break. The Driver Tom was excellent - couldn't do enough for us. Great Driver as well coping with the horrendous traffic on the motorway. Hotel was very clean and food was good. Just needed a face-lift, but didn't spoil the holiday. Thankyou Caledonian.”

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Posted 4 months ago

“I totally forgot to post this. In March I traveled to Donegal with t Caledonian travel. From start to finish it was faultless. Our coach driver Robert . Was a fount of knowledge. We had extra trips all along the Atlantic way. Also had a trip to Derry and on the last day time in Belfast. The hotel was superb. Can’t begin to explain how fabulous the food was. Like going to a wedding every night. The staff are friendly and can’t do enough for you. Highly recommend this your . Superb value for money.”

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Posted 4 months ago

“Always find the call centre staff polite and professional answering any queries and booking. The only problem was insurance this time, previously used Caledonian hopefully the problem will be resolved next time we book. Visited Llandudno again in July,we really enjoyed the coach trip, very good driver, Andy from Sunderland who was prompt and kept everyone amused and well informed. We went to the New Lorretta for four days departing from Leeds. We found the hotel greatly improved at meal times with the bedroom recently decorated, clean with daily service. All the staff polite and very helpful and the evening entertainment was enjoyable with free drinks vouchers included. A very enjoyable break and I will recommend and use the company again. After a number of trips to Llandudno the day out is a bit repetitive however we had the option not to along.”

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Posted 4 months ago

“Just got back from the Cotswold 4 nights With paul the driver he was so nice and respectful We were at Royal court hotel beautiful hotel rooms are not glamorous but clean the Manager was really nice very helpful Food was ok The tours were great we had great time Caledonia thanks”

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Posted 4 months ago

“Came back from Great Yarmouth on the 15th of July after a four day break, I'v never met such an ignorant driver, he never spoke through any of the journey there or back,gave us any information about stops pickups or any thing.Also the Nelson Hotel were we stayed needed alot of updateing and the food wasn't upto much either. the biggest complaint was the driver its the worst experience i'v ever had..”

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Posted 4 months ago

“just arrived back from a trip to Folkestone/Canterbury/Bruges. Walter our driver was superb patient/funny /kind and knowledgeable expert driver the trip was great and we would recommend. hotel basic but covered all needs all in all a very enjoyable experience”

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Posted 5 months ago

“Amazing drivers nothing too much trouble for them and their knowledge is just outstanding. We just arrived back today from Scotland we had an amazing time thankyou all so much ❤️”

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Posted 5 months ago

“Thank u for lovely break to southport with Jonny our driver who made the trip so interesting even changing days out according to the weather he is new to the job and i wish him good luck for the future also lovely comfortable coach, hotel basic but clean staff professional and helpful I will b going with Caledonia again if possible great value for money entertainment also 😁 exceptional value basic accomodation but clean .Staff polite and helpful p”

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Posted 5 months ago

“Just back from a great weekend, coronation street tour on Saturday and liverpool visit on Sunday. Hotel was very modern, spotless and dinner and breakfast, faultless The whole experience was amazing, but a huge 5 stars to our lovely driver Andy. Every pickup/drop off points were spot on ,as was his information about all the places we visited, but most of all was his friendly humour, got the whole coach together as one ,thanks soo much Andy 👍”

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Posted 5 months ago

“Just returned from the gullivers world and chester zoo woth caledonian travel, the coach was spotless driver was friendly friendly bunch of passengers great atmosphere, gullivers was magical my 2 year old loved it especially on the parkk train and lost city, the gulivers Hotel was also amazing we got a themed room so extra points for that Chester zoo was also amazing experience all this for a great affordable price I hope.the gullivers amd chester zoo is on again next year as id love to take my toddler again we have already booked the cbeebies short break And a couple of day breaks we are 100% gpi.g to be regular customers woth this firm”

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Posted 5 months ago

Caledonian Travel is rated 3.7 based on 133 reviews