DX Reviews

1.2 Rating 1,957 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does DX take to deliver?

Helpful Report

(1 week ago)

DX normally delivers over 7 Days.

Helpful Report

(1 week ago)

59.45%

Industry Average

“ The worst company I ever tried to receive a delivery. Awful experience with the delivery driver too. Very frightening ”

- Anonymous

“ Awful delivery driver, rude obnoxious, literally just threw parcels at me and walked away. DO NOT USE ”

- Anonymous

“ Was told delivery was today Friday 7th as this delivery was for a 50th birthday gift for Sat 8th. Contacted the courier and was told item was not on van and would now be Monday 😡 Absolutley raging about this. Deffo would never use this company 0 ⭐️ from me 👎 ”

- Anonymous

DX Reviews

Delivery - Average