DX Reviews

1.2 Rating 1,957 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does DX resolve customer queries?

Helpful Report

(1 week ago)

Greater than 42% of reviewers feedback is DX takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

71.15%

Industry Average

“ sence, since one can understand the customer Service 8O5]3O'8OO-4Oessential features of something without knowing whether it exists. Ontology studisence, since one can understand the essential features of something without knowing whether it exists. Ontology studies existence and differentiates bees existence and differentiates be ”

- fuzzwuzz3

“ Excellent service from Jay. Yesterday delivered some items I ordered . They were very heavy , he carried them in one at a time. 17. Discovered they were the wrong items. He came back today and carried them all out again. Wonderful man. ”

- Jan.

“ I had my parcel delivered today by Mansoor and Abeid. They were very very friendly, polite and happy. Excellent service, I asked if they could take it round the back , no problem whatsoever. I wish DX would deliver all my goods instead of Evri who 100% awful, DX are 100000% brilliant. This two guys are a credit to DX, and to themselves ”

- Peter harding

DX Reviews

Customer Service - Good