DX Reviews

1.2 Rating 1,957 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact DX?

Helpful Report

(1 week ago)

You can contact DX by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

71.15%

Industry Average

“ Awful service , twice I’ve had the misfortune that my seller has sent my orders through DX and twice I have waited in with no update and delivery delayed 3 days !! I hesitate to use the company again if they continue to use DX ”

- Village

“ I have to say that I was full of reservations when I read previous reviews. 1.2 is diabolical. I have to say that my experience was totally positive. Arrived on time , was extremely pleasant and engaging. Nothing but praise for the service I received. ”

- Colin

“ Unlike other popular courier companies, both DX and Wayne / Richard ensured I received service that far exceeded my already high expectations! Thank you again, DX. ”

- Christine Evans

DX Reviews

Customer Service - Good