DX Reviews

1.2 Rating 2,020 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does DX deliver on time?

Helpful Report

(1 week ago)

Greater than 9% of reviewers feedback is DX normally delivers on time.

Helpful Report

(1 week ago)

60.08%

Industry Average

“ Had a delivery today . Was given drivers name who was Wayne. Excellent service we had to go out so left a note on the door letting him know where to put the parcel . After leaving the parcel he left a card and removed the note so nobody could see that he had left a parcel. Thankyou Wayne for a brilliant service. ”

- Raymond Papworth

DX Reviews

Delivery - Average