DX Reviews

1.2 Rating 1,874 Reviews

5 %

of reviewers recommend DX

Company Reviews

Questions

Metrics

1.2

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does DX deliver?

Helpful Report

(4 days ago)

DX delivers items by Courier.

Helpful Report

(4 days ago)

61.23%

Industry Average

“ Awful service , twice I’ve had the misfortune that my seller has sent my orders through DX and twice I have waited in with no update and delivery delayed 3 days !! I hesitate to use the company again if they continue to use DX ”

- Village

“ DXTRANSPORT, DXt are the worst delivery people in cumbria, they are good at these things, bad langauge, delivery to wrong address, leaving things unsigned for, for this i give them five stars ”

- Anonymous

“ Despite the majority negative reviews I had no problems. Pleasant polite driver, delivery in afternoon of specified day. ”

- Michael House

DX Reviews

Delivery - Average