Sky Caskets Reviews

Name: Sky Caskets
Address: 647 West Billinis Road, Salt Lake City, Utah
Rating: 3.65

3.7 Rating 71 Reviews

66 %

of reviewers recommend Sky Caskets

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Phone:

888-979-2155

Email:

orders@skycaskets.com

Location:

647 West Billinis Road,
Salt Lake City
Utah
84119

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Sky Caskets 1 star review on 30th October 2024

Anonymous

Sky Caskets 1 star review on 1st October 2024

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Sky Caskets 1 star review on 16th August 2024

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Anonymous // 01/01/2019

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“We needed a casket for our son who took his life. I’m going to tell you Matt and Colby wow these guys are superb. I can’t express how grateful I am to have the opportunity to do business with them they were both wonderful people. Casket was beautiful They really came through for our family in our time of need thank you guys so very much”

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Posted 1 year ago

“I buy Caskets for a Haunted House. This is the Third one. They always give me a great deal and the quality is there. Shipping is fast. This time Shipping took an unusual turn due to the airport giving the courier the wrong casket and I briefly ended up with a Casket with a Corps meant to go to a Funeral Home. It's an interesting story for another day, but to sum it up this Gentleman made it on time to his service.”

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Posted 1 year ago

“This is the worst I have ever seen. A man that is scamming people who are grieving. We called and order a casket due to the fact it says no shipping cost to call, i told him the item I want and the price I saw. He send a doc to sign agreement to virage the credit for the amount we saw on the site. Then my sister saw a charge for 1000 more then we call him he said he is not in his office he call us back. Never call us back then I call back with my sister the man start talking about a bunch of other things he want to fight me then going ove the facts all this whole we are grieving our mother! Then he hung up without providing the details the of the charges. This is a scam don’t buy from this guy a BBB filling must be done on him. It is the last thing for someone to chose to scam people while they grieving for losing a family member.”

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Posted 2 years ago

“Crazy crazy crazy. They did the same thing to me last week. I mean damn word for word. I definitely will be filing a complaint with BBB. Anyone in the future please don't buy from this company.”

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Posted 2 years ago

“We called Sky Caskets on a Tuesday evening after our appointment with the funeral home. There they had given us the option to order our own casket instead of paying their prices. So we came home, started searching and ended up calling in. Connected straight to Matthew I believe and he told us we had 30 mins to place the order and he would get it to us by Friday morning. Transfered the call to Colby I think for the payment and made it happen. It all seemed rushed and questionable especially with all the possible scams these days. Fortunately we have no complaints. The casket showed up on time with no dents or scratches and looked beautiful! They priced the same casket we received, at funeral home for over $5k. We paid less than $2300 shipping and all, to get it in the 48 hours we needed it by. But all in all WELL worth it. We were honestly a little skeptical at first but they called the funeral home the next day to confirm with them it was on the way. It arrived exactly when they said it would and it looked very nice. I will definitely recommend sky caskets to my friends and family in the future!”

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Posted 2 years ago

“I guess I should believe it....exact same thing happened to me about a month ago as Jake's review. Everything Jake wrote is same for me. They called said truck leaving ten minutes and got to hurry sign contract for it to make it on the truck. Never mentioned on the phone what ship charges would be. On the invoice they sent it says $0 under ship charges but increased price on casket. I didn't know about the $1200.00 ship charge till I received my credit card statement. I called spoke to Joshua said same thing I signed contract. He said he would see about maybe a $300.00 refund should take about a week. It will be two weeks tomorrow no refund yet. I called Joshua today and when I told him I was going to do a review he starting telling me I am a negative person and kept saying it to me. That i live my life in the negative. So not only have they scammed $1200 for shipping now they are calling me names.....stay away from this company. Bad service all around...”

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Posted 2 years ago

“Stay Away! This guy "Matthew" and his sidekick "Colby" are the two biggest douchebags that I have ever come across. You're already in a vulnerable position when you lose a loved one, but the predatory dealings one will encounter dealing with these two unprofessional a-holes is unfathomable. "Matthew" is not personable, just a motor mouth used car salesman type. He will tell you that you must hurry because the truck the coffin will ship on will be leaving in 10 minutes. (Just more BS lies.) Write down figures as he is talking, because they will getting inflated. Then before you even strike any deal they will want your billing info, then before you even sign the "E-doc" contract that they send you, they will start drawing funds from your account, they will try to draw multiple withdrawals. Then they will call you back and say hurry sign the contract, (If you tell them you want to read it, they will be like there is no time, The truck that should have left 10 minutes ago is now leaving in another 30 minutes. (MORE LIES) If you hesitate, he will start spewing bs of how they have sold 157,000 coffins nationwide. They will ask you what funeral home you are dealing with. And after a quick google search, he will say oh the one on (insert googled address here). Them he will say we ship to them all the time. Meanwhile most funeral homes have never heard of these goofballs. (Even more lies). And of course the whole time they will tell you you're going to save thousands. LOLOLOL. Actually the funeral home had the same casket i wanted and the FUNERAL HOME WAS ACTUALLY MUCH CHEAPER!!!! Meanwhile when I told "Mathew" I was not signing the contract, he continued to do his creepy pressure sales spiel. Then I said well I got a fraud alert from my bank. ( Meanwhile I did a goggle search, I saw the bad reviews). I then respond to the fraud alert and freeze my bank card. Then I said "You know what? Cancel any paper work you have started because I am not signing any contract. And you can return the money that you have been trying to withdraw from my bank". Because I just got a fraud alert about your company. Then Matthew starts yelling and says you know what I'll cancel your order but 'm keeping your money. And hangs up the phone. I then text that seeing we didn't conduct any business, he can return my money, or I can file fraud charges against his company. Then he calls me back and leaves a message to call him back. (He knew he was wrong and actually committing fraud). Needless to say, the bank returned my money to me. SO, BUYER BEWARE!!! Be smart and just stay away all together. You will find funeral homes are cheaper.”

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Posted 2 years ago

“My family purchased a casket from Sky Caskets. When we initially spoke to Matthew he was very cordial and sympathetic. All was well until there was a discrepancy on their part. The same guy Matthew became very irate and belligerent, he had turned into a completely different person and became very difficult to talk to and unwilling to compromise. Not only was he rude and obnoxious, but to add to that, he hung up the phone on me. The moral is that he has a great sales pitch, but after he’s paid, you are dealing with the real him. I would not recommend this sight to anyone. If you go onto the site you will only see good reviews, that should tell you something.”

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Posted 2 years ago

“I don?t usually take the time to write a review especially Re:A Casket. But,this was a MUST! This was a ABSOLUTELY BEAUTIFUL CASKET to say the least. I?m BEYOND SATISFIED with the custom casket that was made for my love one. EXACTLY the way as described. Colby followed every single instructions that was given to him. The company went above and beyond, for my love one. I have never seen so many people wanting to take videos/pics of a casket, until this one. I know that my love one is in heaven saying? mom, I?m pleased! I say all that to say that, on behalf of me, my family and my friends. We want to say A JOB WELL DONE!!! Thank you again, Mom”

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Posted 2 years ago

“I wouldn't tell anyone nor referral anybody they totally suck at there job had a custom casket made and it looked like a child had put it together seriously broke my heart I had to customize it myself after paying them so much, so disappointed just robbing people!!!”

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Posted 2 years ago

“Delivered ahead of schedule. Pleased with service & casket was beautiful.”

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Posted 2 years ago

“Wonderful quick service. Even the girls at the funeral home were admiring what great quality it was. Smelled like a fresh pine. Mom would have loved it. It was just what she wanted.”

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Posted 2 years ago

“The casket for my mother was the ultimate send-off. Even the priest took a picture of it. Our mother was always a trendsetter and did everything in style. We felt that the casket gave her the perfect ending to a wonderful life, well-lived. Thank you.”

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Posted 2 years ago

“The loss of a loved one is the most challenging event in life. Planning a funeral is incredibly stressful, but SkyCaskets made it less stressful. I was highly skeptical that an online casket company could deliver high quality caskets at a great price and within three days, but SkyCaskets most certainly did. The casket was beautiful! It was delivered in two days and the customer service was great! I HIGHLY recommend!”

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Posted 2 years ago

“We just Google searched purple caskets and came across this company Sky Caskets. At 1st it seemed too good to be true. The price and the whole process of buying a casket online made me skeptical to begin with but the funeral home was charging us almost 3 times what I paid at Sky Caskets. Instead of a generic funeral home casket I got one with a personal touch for our mother. Now let's talk about the whole buying process. I picked out the one i wanted and then called the number to order. I some how got the owners direct line and I must say Matt was soooo professional and very accommodating. He answered questions in great detail, explained the process start to finish and offered different options that fit my price range. The process went so smooth and so quickly and before I knew it, it was time to pay. I will be honest in my review when I say that I almost felt rushed into the decision which made me even more skeptical about the online buying process. I just did not want to get scammed. I tried to think about it from from a sales standpoint and Matt seemed very confident and assured us everything would go smoothly. I see why he is the owner because I felt confident and trusted his knowledge and expert advice. He even offered different payment options that allowed for flexibility throughout the process and that's what got my business. I signed all the documents online and he took the payment right there over the phone from my living room. I asked to do a split payment and he was accommodating with that too. I could compare the ease of buying from Sky Caskets to making a purchase on Amazon. I can tell you this was far from the traditional way of buying caskets but with technology the way it is, I feel like Matt has a cutting edge business and is doing a wonderful service. I received the review in my email a day before my expected delivery date and wanted to immediately give 5 starts but on the other hand I was reluctant to fill it out until I was sure the whole process went smooth. I ordered on a Friday and were scheduled to receive the delivery 3 days later on a Monday. I got the call at 9am Monday morning that the casket had arrived and I was astonished. I went to look at it to check and make sure we got the correct one and I was blown away. The casket was exactly as it looked online and was sooooo pretty. The inside was plush and it was embroidered on the inside lid with a luxurious pillow. I am sooooooo happy I took a chance and found a company like Sky Casket. I will forever highly recommend them to anyone who is going thru what I just went thru. Matt promised good service and he delivered way beyond my expectations so thank you from the bottom of my heart. This is the only thing that went as planned in the whole process of planning of the funeral. I would absolutely use them again in the future.”

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Posted 2 years ago

“Actually, this rating is underrated... we were so, so pleased with the casket for our sons untimely death... he was only 33yrs old. So first, the shock & disbelief... then to the preparation and planning. I contacted Sky Caskets on Tuesday for a Saturday funeral and my son's casket was delivered 2hrs prior to the promised time frame, on Friday! Not only was the casket received on time, however, it was above and beyond my expectations. I truly cannot THANK Matthew and his team, for such an excellent product. Our family & friends will be talking about my son's funeral for years to come. Thank you, once again... for your service, your attention to detail, and your promised delivery WAS TOP-NOTCH and 2nd to none!! And because I am such a businesswoman, I would love to be your connect between my community and Sky Caskets. Just a thought.”

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Posted 2 years ago

“The Caskets for my mom and dad were absolutely beautiful. It was a horrible experience to bury my parents at the same time but Sky Caskets did an awesome job.”

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Posted 2 years ago

“Sky casket is a total scam. They are trying to steal money from grieving families. The man we spoke with kept calling back and harassing us on the day my mother died.”

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Posted 2 years ago

“Thank you the delivery was fast and it was actually better looking in person than in the picture”

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Posted 2 years ago

“The man we talked to was extremely helpful at the beginning. We ordered the item, which he charged us 1k more than what was on the website and no itemized bill. When it arrived at the funeral home we were called to come look at it. When we got there there was clear damage and so we called the guy who swore to us 100% guarantee of the item. So we called him, he said it was "supposedly dented" and he would have to call us back. Calls us back and begins to tell us how he is not taking it back because some guy named Mike signed for it. I told him there was no one named Mike in our family and then told him that we wanted to return it. He said he wasn't taking it back and when pressed with the fine print on the order form saying we could return in for a shipping cost and a restock fee he hung up on us. He has not answered our calls since. Seems this is not a place that knows customer service at all, and to be so hostile on the phone when someone is grieving is about the most unprofessional thing I have ever experienced. Save yourself more heartache. Go to someone who knows how to work with families during this tragic time.”

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Posted 2 years ago

Sky Caskets is rated 3.7 based on 71 reviews