FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.03

1.0 Rating 325 Reviews

0 %

of reviewers recommend FlowerShopping.com

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1.0

Based on 325 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 18th January 2025

Dalvir Kaur

FlowerShopping.com 3 star review on 27th December 2024

Madison

FlowerShopping.com 1 star review on 23rd December 2024

Anonymous

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My uncle passed away (my father's brother) and my father asked me to order some flowers to be delivered for the funeral service. The ordering process was easy enough but on the day of the funeral the flowers never arrived. I stepped away to call and inquire about where our flower delivery was but no one answered the phone all 3 times I called. I ended up emailing them after the service and they answered saying they were sorry for the missed delivery and if I wanted to have the flowers delivered to the residence the next day they could do that. I told them that the funeral was over and done with and I required a full refund, the flowers were meant to be for the funeral and it was absolutely ridiculous that a company that advertises same day delivery couldn't even follow through on a delivery that was ordered a full day ahead. I sent them the residences address letting them know that their offer to deliver to the house could make up the missed delivery but I believe they offered this only in hopes that they didn't need to refund me. When I inquired about the full refund for the missed delivery they replied saying they were sorry but they could not deliver the arrangement to the address provided and a refund would be issued. Absolutely ridiculous, my family is dealing with a loss and all we required was a flower arrangement to show our condolences and I have to now deal with making sure I get a refund for something that should've been no problem to deliver. And really sad on the companies part that they missed the delivery and still didn't make up for it by still sending our bouquet. If they offered to still send the bouquet to the families residence they should've followed through on that offer instead of being greedy and expecting not to have to refund me!”

Helpful Report

Posted 1 year ago

“This was the WORST experience EVER. I paid extra for same day delivery (by 3pm) for my sister in law’s birthday at 7:00 AM. They sent an email at 6 pm and said “sorry they had a problem” I asked them to call me the next day, they did and said oh we will deliver it today , 2 days later no flowers. The only thing they offered was a snotty woman saying “how would you like to proceed” DO NOT USE THIS COMPANY ITS HORRIBLE!!!”

Helpful Report

Posted 1 year ago

“Worst experience I have ever had. Did not deliver the arrangement I ordered. Instead my sister got a basket of fruit with a potted plant thrown in. Customer is fast to reply but with no satisfaction. They definitely do not honor their guarantee. Will never order from them again and will make sure everyone knows what a scam they are.”

Helpful Report

Posted 1 year ago

“If you choose to use this company’s services, be prepared to be sorely disappointed by their total ineptitude and total lack of concern for your order. On June 28th, I placed an order for a bouquet to be sent to my mother’s house as a surprise for her 76th birthday. I found the arrangement that I wanted on their website, placed my order, and received confirmation in my email. Unbeknownst to me, that same order was cancelled less than 15 minutes after I placed it, and the notification was sent to my email junk bin. The entire day passed, and by the time I learned what had happened, it was far to late to get use a different service for same-day delivery. So my mom received nothing from me for her birthday. When I called the next day, to find out what had happened, it took 20 minutes to get through and the customer service rep could not have cared less about my concerns. All I received was a lot of “I’m sorry, Sir” and “Is there anything else I can help you with today?” repeated over and over again in a monotone voice. No explanation as to why they took the order in the first place if they were incapable of filling it. And certainly no offer to send out any kind of replacement from any local shop. I strongly advise anyone reading this not to ever use flowershopping.com. This company is completely inept and totally unconcerned about their customers.”

Helpful Report

Posted 1 year ago

“I placed an order on May 28, 2023 for a flower arrangement to be the centerpiece for a funeral / Celebration of Life on June25, 2023. My instructions was that the arrangement must be delivered by 11am for the event beginning at 1pm, even paid extra for them to be delivered on a Sunday. The arrangement was never delivered and we did not have a centerpiece for our event. I am totally disappointed that this irresponsible behavior affected such a personal event for our family. I have continued to reach out to their customer service via phone call and the contact page on their website but they will not respond to me. I paid over $150.00 for this product and unacceptable service! Horrible experience and I'm now apparently out of my hard earned money!”

Helpful Report

Posted 1 year ago

“Promised same day delivery four days ago. The company charged for same day delivery but failed to deliver. They later emailed and asked when I would like the flowers delivered. I responded with deliver as soon as you can. This was followed by texts and 1800 phone calls asking if I would like the flowers delivered. I responded each time yes. It has been 4 days with no delivery (for a birthday) and no capacity to reach a person at the company's phone numbers due to excessively long hold times. Pink Blush Bouquet SKU: TFWEB330DX Size Deluxe Selected Delivery Date 06/21/2023 $81.95 Product Discount -$8.19 Handling & Delivery $19.95 Add'l Same Day Fee $3.95 Est. Tax $7.81 Total $105.47”

Helpful Report

Posted 1 year ago

“Ordered a plant that was suppose to be delivered on Father’s Day. And it was not delivered . And I paid a good penny for the item plus that delivery extra date ! Want a refund !!!”

Helpful Report

Posted 1 year ago

“No delivery and no refund, as of yet. They "couldn't find anyone to deliver my order" in THE BOSTON AREA! It wasn't BFE! It was a sizeable area. Strongly advise no one use this company.”

Helpful Report

Posted 1 year ago

“Flowershopping.com worked with a local florist to provide a planter arrangement for a funeral for me. The local florist substituted carnations (3) for a flowering plant and flowershopping.com calls it an equal substitution. They went so far as to tell me if I wanted the plant that was advertised I should have noted it in the special comments! Their online customer service feels a $6 refund on a $100 purchase should be sufficient. I wish I had taken time to read reviews before I ordered. Stay away from flowershopping.com!”

Helpful Report

Posted 1 year ago

“This place is a joke. Ordered roses and a bunch on twigs! Do not waste your money like i did! They wanted to issue a $16 refund, what a joke!!”

FlowerShopping.com 1 star review on 31st May 2023

Helpful Report

Posted 1 year ago

“I will never order flowers from here again. They show pictures of what flowers you want to order but they do not deliver anything close to what picture shows. The vase looked like something you can purchase at the dollar store. The flowers weren't the right color, there was no ribbon around vase. I paid for the "PREMIUM" and a cheap arrangement was delivered instead. I was embarrassed. $112 dollars down the drain. Also it didn't say what flower shop made the delivery. Don't waste your money here”

Helpful Report

Posted 1 year ago

“I paid extra for delivery on Saturday prior to Mother's Day. It's now Tuesday and they still haven't been delivered. When I called their customer support I was told they would be delivered Monday.”

Helpful Report

Posted 1 year ago

“Never buy from this webpage. I ordered last Tuesday and requested a Friday delivery. I have called twice and sent email, and still dont know where my order is.”

Helpful Report

Posted 1 year ago

“Don't appreciate the removal of my review from their site I placed order 3382806 on 4/18 for delivery that afternoon. Received confirmation of my order and you guys gladly took my money. Later that afternoon I received an email stating that the delivery address was in a 'rural area' and delivery will not be made. I still have not received a refund for the flowers that were not delivered. I will put my review on Yelp and state that it was removed from your site. Hope others are not getting scammed as well.”

Helpful Report

Posted 1 year ago

“I would avoid using them. Was supposed to delivery flowers on a saturday after paying for saturday delivery and come Monday they still have not been delivery. Use 1-800-Flowers.com”

Helpful Report

Posted 1 year ago

“Brutal, do not order from them. 1. The flowers I received were not the same type of flowers in ad/pic and were much cheaper flowers. 2. The flower which I paid for same day and rush were not delivered on time or on the right day. 3. Was told since they late the flower would but graded to the next level up ( Then in fact only to be downgraded from what was purchased). The flowers my wife received we're Comparable to a ten dollar bundle you get from the gas station. 4. Flowers already began to wilt one day later.”

Helpful Report

Posted 1 year ago

“Don't use this florist! Ordered flowers 4/14/23 for my daughters birthday. Had them sent to herbusiness. After an $18.95 delivery fee AND an extra $3.95 for some day delivery, theydidnt show up until after 6 PM!! Every florist I know delivers before 5 if to a business! My daughter wont see them now until Monday. Probably dead! Donna Sander”

Helpful Report

Posted 1 year ago

“Awful company. If I could give no starts I would! My husband ordered some flowers and a stuffed animal for our anniversary on Wednesday to be delivered the next day by noon (paid extra for rush delivery). Nothing was delivered. I contacted them Friday only to be continuously transferred and placed on hold for 15 minutes at a time. Multiple times the recording stated that they were closed. No one would help me. I emailed them as well, and hours later come to find that my order was canceled due to them not delivering in my area. They should know this when my zip is put in for the order! I will NEVER do business here again.”

Helpful Report

Posted 1 year ago

“I ordered flowers to be delivered on Saturday the 18th for my Aunts 90th birthday. I was contacted on Tuesday the 21st that they were not delivered. I asked for them to be delivered that day. They called back and said they couldn't. I was called back later to say my order was on hold and please call them. Five minutes later I called back and was told customer service was closed. Do not waste your money on them! They are truly unreliable.”

Helpful Report

Posted 1 year ago

“Never sent funeral flowers for a funeral that was a teammate's daughter. Attempted to send flowers x2.”

Helpful Report

Posted 1 year ago

FlowerShopping.com is rated 1.0 based on 325 reviews