Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.01

4.0 Rating 1,764 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,764 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get my insurance up and running had no problems at all”

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(Van Insurance) - Posted 9 years ago

Hi, Thank you for your review. I am pleased to hear that you found setting up a policy with us easy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Despite being an existing customer, when I came to renew the quote for buildings and contents insurance was £28.43 per month, however, a further quote dated THRE DAYS LATER showed that the new premium would be £41.12 per month, an annual increase of £135.59 or a whopping 68%!!! Very unfair and extremely misleading practice.!! As a 74 year old living on a state pension , I cannot afford the cancellation fee Be aware!!”

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Posted 9 years ago

“Easy to set up very cheap prices and excellent customer service.”

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(Van Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“I found it very easy to get a home insurance with go compare and budget insurance”

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(Home Insurance) - Posted 9 years ago

Hi Andrea, Thank you for your review. I am pleased to hear that you found the online process easy to follow. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Competitive prices for the cover required”

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(Van Insurance) - Posted 9 years ago

Hi Gordon, Thank you for your review. I am pleased to hear that you are happy with your policy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Utterly appalling! Blatantly riding the well publicised and criticised Auto-Renwal trick. Terrible Customer service will use delaying tactics to delay acknowledging your cancelation so they can keep charging you. They only started to make an effort to contact me about my issue after I left a bad review on Trustpilot.”

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Posted 9 years ago

“No customer service even though we have both insured with them for some years ! They constantly charge for non return of monthly payment agreement when it's been in place for years Now we have changed cars and they can not insure the new Classic Car we have to pay £75 for cancellation which would not be applicable if they could insure our new car and £26 last months premium ! £101 for nothing and no help with payments !”

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Posted 9 years ago

“Just the windscreen, no problem whatsoeve!! Extremely helpful! !!! I'm drone co Tyrone NI !!!!!”

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(Van Insurance) - Posted 9 years ago

Hi Edward, Thank you for taking the time to share your experience. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Anytime I have had occasion to speak to any of the Budget Insurance staff I have always found them very helpful and understanding.”

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(Car Insurance) - Posted 9 years ago

Hi Paul, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Posted 9 years ago

“Very easy to deal with would recommend”

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(Home Insurance) - Posted 9 years ago

Hi Peter, Thank you for your review. I am pleased to hear that you are happy with our service and would happily recommend us to others. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“They are brilliant and easy to deal with.”

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(Van Insurance) - Posted 9 years ago

Hi Dylan, Thank you for your review. It is great to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Budget by Name Budget by Nature”

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Posted 9 years ago

“Beware bullying tactics if the credit card they have on file expires before renewal. You'll be strong-armed into renewing with them, or facing high fees (and debt collectors). I chose to pay the fees, rather than give more custom to a company of bullies.”

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Posted 9 years ago

“There never time wasted there on the ball and deal with ye ASAP .”

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(Car Insurance) - Posted 9 years ago

Hi David, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Posted 9 years ago

“The 1 star is for the price of the insurance, no stars for the rest, they asked for proof of ncd which I emailed, since then I have had 10 emails and 1 letter saying they are going to double my insurance as I haven't replied, they then asked for proof of no claims again and dob and postcode so after several attempts to send them it wouldn't let me, I've had to ask my son in law who is a computer wiz to do it, it took him over an hour to do it, I think they do it intentionally so they can charge you double, never again.????”

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Posted 9 years ago

“My only problem with budget was it cost an absolute fortune when I had to phone them,I was not happy when I got my phone bill”

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(Car Insurance) - Posted 9 years ago

Hi Andrew, Thank you for your review. Apologies for the inconvenience this has caused. We have recently changed our contact number so our customers are only charged at their local rate. The new non - premium rated number is 0344 412 2122. Kind Regards, Keri

Posted 9 years ago

“Good company to deal with no hastles will use again if price is right”

Helpful Report

(Van Insurance) - Posted 9 years ago

“I am happy with my insurance as it covered everything I needed. The staff have been courteous and happy to help with any questions I had. I would recommend this company to family and friends.”

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(Car Insurance) - Posted 9 years ago

“No issues”

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(Home Insurance) - Posted 9 years ago

“I've not needed to use their services so that's a good thing!”

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(Van Insurance) - Posted 9 years ago

Budget Insurance is rated 4.0 based on 1,764 reviews