“Would highly recommend Glamira, bought my engagement ring from them and I was so happy with it we bought our wedding rings from them too. Rings look as good as the images on their website, well made and beautiful. Production and delivery is very fast. Great customer service, they resized my engagement ring with no fuss, and got it back to me in super fast time despite it being the lead up to Christmas. I've just taken delivery of our wedding rings, engravings (external pattern and internal personalised messages) are exactly as promised, they are beautifully finished and polished. Great price on both purchases, I couldn't find any other jewellers that came close, loads of choice and customisable options. I have already recommended them to others and will continue to do so.”
“Regarding the product I’ve ordered I’m really happy. It’s very high quality and beyond expectations.
Unfortunately I can’t tell the same regarding the delivery. I had to receive my order 9-12.08, after numerous angry emails from my side I received it on 20.08, after the anniversary for which was the engagement ring ordered. So I highly recommend that you have online support center in such cases.”
“Very pleased with my purchase of 8mm pearl earrings, they are really lovely, just as described, and beautifully made. Delivery as promised and kept informed all the way.”
“Took a while to receive the pendant and played tag with UPS due to being unable to deliver to a pickup location (which is a pain) but I am overall very happy with the pendant. Well made and beautiful. Was smaller than I thought it would be and will be looking for a bigger pendant. Glamira kept me informed regarding production and shipping. Would definitely recommend and am already looking for my next pendant.”
“Took a while to receive the pendant and played tag with UPS due to being unable to deliver to a pickup location (which is a pain) but I am overall very happy with the pendant. Well made and beautiful. Was smaller than I thought it would be and will be looking for a bigger pendant. Glamira kept me informed regarding production and shipping. Would definitely recommend and am already looking for my next pendant.”
“Good craftsmanship in my delicate necklace and it looks great. The chain is a bit thin, it looked fuller in the presentation picture, but everything else is fine. It arrived on time and I am sure it will make a special gift.”
“Good craftsmanship in my delicate necklace and it looks great. The chain is a bit thin, it looked fuller in the presentation picture, but everything else is fine. It arrived on time and I am sure it will make a special gift.”
“Easy site to navigate and use, and a trouble free checkout. Speedy production and dispatch with good communication through every stage with a top quality product being delivered.
Excellent service.”
“Huge amount of choice they do plus size rings and don’t charge silly money for them, our wedding rings arrived and they are beautiful we are both very happy with them. We highly recommend ordering from Glamira because I’m we will again in the future!”
“I hope my wife doesn’t read this as it is a present for an important birthday for next year. It’s a pair of white gold earrings each with a 2 carat blue topaz. They are simply stunning. Having recently purchased a successfully received engagement ring, I want her to have more jewellery. Yet again, Glamira has pulled out all the stops.”
“I hope my wife doesn’t read this as it is a present for an important birthday for next year. It’s a pair of white gold earrings each with a 2 carat blue topaz. They are simply stunning. Having recently purchased a successfully received engagement ring, I want her to have more jewellery. Yet again, Glamira has pulled out all the stops.”
“Fully satisfied with my ring order ! So beautiful, feet very comfortable on the hand. My wife very happy of my anniversary gift. Ring was delivered much early as declared. Order process was very good on nice designed website. Thanks for support as well.”
“I am very happy with the experience with Glamira. For now, they offered to me good products at an affordable price. It is possible that in the future I will need to change products due to some size incompatibilities, I hope, without any problems.”
“Wonderful experience - communication was on point, ring was made and shipped efficiently, I even got a video of the finished product with engraving to make sure I was happy before shipping! The packaging was fantastic, the ring box even had an inbuilt light. My fiancè loved it. Thank you! Would definitely purchase again in the future!”
“I have ordered and payed wedding rings on July, the 24th and they announced me that they will be ready and send to me on August, the 7th. Nothing special, no inscription
In the mean time my wedding was canceled, so, on August, the 4th I announced them about cancelation and asked them to stop producing and return me my money.
And now it starts…They told me that I have to receive the order even my wedding is canceled. I told them that I will refuse the courier and they continue telling me that this is not possible, because this is their policy(?!)
When I announced them that I have opened a conflict and asked my bank to recover my money they continue telling me that I have to receive the rings. On August the 9th they announced me that the process of producing will last more so probably on August the 20th they will announce me what the new status of producing will be(?!) so even my order is not produced many days after the first communicated term they continue to refuse the refund of my money. This moment I don’t know if I will recover my money from them, so avoid this company!!!”
“Wonderful experience - communication was on point, ring was made and shipped efficiently, I even got a video of the finished product with engraving to make sure I was happy before shipping! The packaging was fantastic, the ring box even had an inbuilt light. My fiancè loved it. Thank you! Would definitely purchase again in the future!”
“Beautiful ring, couldn’t be happier with the quality and craftsmanship. Really easy to navigate website for designing what you want once you’ve chosen a base ring. Particularly liked the video once it’s finished and awaiting dispatch as it’s a nice excitement builder! Will definitely be a returning customer.”
“Trustpilot reviews
Looks like you’re in the United Kingdom. Go to the British Trustpilot site
Thanks for you
Very poor quality, very poor customer service - avoid at all costs
Purchased item Nov 23 and received 19/12/24. Item was poor quality, metal not cast correctly causing it to be scratchy and also was not polished all over and showed raw casted metal. I returned returned item 15/1/24. Very little
communication with Glamira during the repair. I received the ring back after it
was apparently repaired 24/2/24. The casting and polishing issues I raised were
not fixed so I sent it back for a 2nd time for repair. Glamira received the item
back again 15/4/24. Following this there was little communication again until I
started chasing them when the expected turn around time of 25 business days
elapsed. Over the next several months I was told there was no update and that they
couldn't check. I initially asked if it was possible to have a refund 25/05/24
but never got an answer. On the 22/6/24 I received a notification from Glamira
that the item was finished and ready to ship. This should have taken a few days. I finally received the item back 31/7/24. The quality issues were not fixed and I noticed the side stones also don't line up making the ring asymmetrical. I requested refund several times including 5/7/24 & 31/07/24 and was told I can't have a refund because it has been repaired even though it hasn't been.
I asked for a discount instead of a refund as an alternative and all they offered was £20 off my next purchase. An absolute joke.
Very poor quality product, especially for £1300+, poor customer service - contradictory responses, generic responses, responses that are not relevant to my issue. Completely ruined all of my proposal plans ( at least 5) as I was waiting for the ring to be fixed. Avoid using this company at all costs.
I am now trying to recover my money through the bank.”
“Beautiful wedding rings. We also ordered our engagement rings from Glamira as well.
The quality is excellent and they are good value for money. They did take a bit longer than the estimated delivery day, but it was worth the wait.”
“Beautiful ring, couldn’t be happier with the quality and craftsmanship. Really easy to navigate website for designing what you want once you’ve chosen a base ring. Particularly liked the video once it’s finished and awaiting dispatch as it’s a nice excitement builder! Will definitely be a returning customer.”
