“Bought my ring with them 4 years ago. It has broke twice. First time no real issues though they sent it to the wrong address luckily the person living there contacted me. Second time they refused to fix the ring and sent it to the wrong address it was then returned to them and now 4 months later I am still waiting. No refund...no ring ... just emails asking me to patient for 4 months .”
“Rings arrived about a one day past the eta, but where quite well packed and secure. My problem at this point is the fact that I ordered a size 12 men’s , but my ring was more than one size too large. Quite a discrepancy that would suggest that little to no quality control measures were taken in regards to my ring. Glamira customer service has recommended I fill out the online returns application, but I can’t as I can’t select that I need a size 12 because this is the size that I ordered. Also I feel that I shouldn’t be liable for the shipping costs as I didn’t receive what I ordered (a men’s size 12 ring) so now I’m left to question the warranties integrity as this is clearly a manufacturer error and still I may be forced to incur additional shipping costs for nothing more than attempting to be a customer. I have made a formal request with customer support and I am currently waiting a response. My review will be updated as soon as they respond to my complaints.”
“Outstanding craftsmanship. I have purchased two different rings in the last six months, both are beautiful. Love the way that you pick exactly what you want and then the item is specifically made for you. Informed every step of the way by email from manufacturing to delivery. Highly recommend.”
“I can’t believe I was able to customise such a gorgeous ring ! I get compliments on it everywhere I go :) The whole process was sooo easy and Jessica and mark are great with customer service this place seems too good to be true but it’s real and it’s amazing and jewellery is better than the photos! My Dottie ring came in a box with a little light in it like something you’d see in a fairytale . It’s unbelievable how much thought and effort goes into their jewellery the packaging the communication and just the quality and design is is extraordinary ! My husbands wedding band is beautiful too. I can’t wait to buy more from Glamira. I’m obsessed with my stunning Dottie ring . Thank you”
“My husband wanted to replace a long lost wedding ring and Glamira was the perfect place for us to create an individual ring for him. It allowed him to chose the style, the width and specify which gold was used.
It’s arrived today and we’re both thrilled with the workmanship and style.
It looks just wonderful.”
“I recommend glamira my husband asked me at the wedding for Christmas and the rings arrived on December 26, were splendid, we received them late because of the delivery people who did not work on weekends, so they were received on Monday December 26, 2022 instead of Friday, December 23, 2022. So nothing to say in time all the same 5 stars, because the jewelry is beautiful, we know it was used as a printed sheet for the sizes, we were between 2 sizes for me and my husband and we took the size above as recommended in the description. sizes and we are delighted the Led case is very beautiful and a 2nd box is well studied to receive the rings without hassle, nothing to complain about DHL deliverers who deliver to the door. I'll put pictures for you I hope it will help you to choose.”
“The ring arrived, even though it arrived two days late, with issues communicating with the UPS, but it did arrive, and it is beautiful, I am glad that I bought it. It would be better if the delivery was much efficient and updated. the ring arrived, but on the delivery website, it says it will arrive the next business day. All in all, I am happy with it, I am glad I bought it, and I will buy it again!! Well done Glamira!! Thank you”
“Rubbish company the rings are poor quality they don't respond to emails spend a bit more money and go else where avoid glamira like you would want to avoid getting covid”
“THIS WEBSITE IS FRAUDULANT & will steal…
THIS WEBSITE IS FRAUDULANT & will steal your money. You CANNOT cancel orders once it's placed, you CANNOT return items you are unsatisfied wit, you WILL NOT get refunded!
I ordered a necklace & wanted to cancel, so I pressed the CANCEL button in the order page & it accepted the cancellation (I thought). Then when the payment went through my bank, I asked why they continued and requested a refund. They refused, saying that the order CANT be canceled, the button is there for 'other' product orders'?! I asked them to return the item & stop production because I will return it if they send it to me, & they said it CANT BE RETURNED - The site STATES 60-day returns!!!
FRAUD & THEFT - DONT PURCHASE FROM THESE THIEVES, THE ENTIRE WEBSITE IS A LIE.”
“The ring is gorgeous!!! Thank you Glamira it came with a very protected packaging and my fiancé loves it a lot. The delivery was on time. The price is very good. We just simply love it. Thank you Glamira for the smooth transaction and fast delivery, nice job keep it up. I managed to propose according to my planned date.”
“I got engaged about 3 weeks ago and this is the perfect ring for me! The shape, the price, and the ability to customize was what attracted me most to it. I bought the white gold, white sapphire model and it looks so lovely on my hand! The only things I would have changed I realized is the cut of the stone doesn't do it for me at certain angles, but that's bound to happen when buying online. The band is also thicker than I was imagining on my finger but it looks great none-the-less.”
“I wanted it engraved and it is very cute. Of course, it is my mistake, it seems to me that I chose 1.6 or 1.8 thick, if they squeeze my hand the ring bothers me and it hurts. Still, if it were thinner, perhaps the diamond would stand out more. The precious quality. Although the diamond is small, the warm VVS shines as it should. I would have really liked the same design but with two more diamonds of the same size, in a row or with a subtle separation between each diamond. In general I like it a lot”
“Do not make the mistake to buy from this company. Last year my wife and I bought our wedding rings here and they did not look alike as the one setting was much higher than the other. We tried to get it fixed but they wouldn’t do it. We did however wait for months and months to get the ring back that hadn’t been altered to match the other (besides re-sized).
Furthermore I discovered a crack in the setting today. One of the diamonds almost fell out!! The whole main setting is crooked and it is just flimsy put together. Of course, as one would expect from Glamira, this won’t be covered by the insurance policy… Do not buy here! This company is not trustworthy and the quality is not what you’d expect if you pay nearly €1000 for a ring.
Very disappointed”
“The ring came, and it is gorgeous. It is, however, not what I expected. Because I needed a relatively large size (10, T.5) it threw the dimensions of the ring off, so it looks a lot thinner. My biggest problem, and the thing I'm quite upset about, is actually the main stone. The stone is a light stormy sky blue, not the nice oceanic sea blue of the site. I expect variations in colour because screens and colours aren't always the same, but there is a HUGE difference between sky blue and ocean blue. The engraving is very light and hard to read unless you're in the right light. The ring is quite smooth, and a pleasure to wear comfort-wise however. The Leola earrings that were meant to come with the ring as a free gift never came, instead I received a horrendous pendant. I mean, it was free, but still. Overall, I would probably not buy something from Glamira again. Not unless it was earrings or something. I certainly wouldn't order anything customized.”
“I recently had the unfortunate experience of dealing with Glamira, and I must say that my encounter with them left me profoundly disappointed.
I had ordered a special ring from Glamira for a momentous occasion in my life—the proposal to my girlfriend. However, when the package arrived, it contained nothing but empty promises. Instead of the beautiful ring I had envisioned, I found an empty box. This heartbreaking discovery turned what should have been a joyous moment into a nightmare.
My attempts to seek assistance and resolution from Glamira were met with extensive delays and a lack of transparency. For over three months, I was left in the dark about the whereabouts of my order, with vague responses and no concrete information about the cause of the delay. The emotional toll this ordeal took on me, especially considering the circumstances surrounding my proposal, was immeasurable.
While I understand that unexpected issues can arise in any business, I expected a reputable company like Glamira to handle such situations more professionally and efficiently. Sadly, this was not the case, and the entire process felt painfully protracted.
To make matters worse, it was only after persistent communication and my heartfelt appeal that Glamira decided to offer compensation—a mere €25 gift card. For an experience that caused me significant emotional distress, financial inconvenience, and put a significant strain on my relationship, this gesture felt inadequate and insincere.
In the end, the ring did arrive, albeit too late for the intended proposal date, and the emotional scars of this experience will remain. My hope is that Glamira takes this feedback seriously and strives to improve its customer service and communication processes to prevent others from enduring a similar ordeal.
In conclusion, my experience with Glamira was marked by disappointment, frustration, and emotional distress. I would caution anyone considering doing business with them to be prepared for the possibility of a deeply unsatisfactory experience.”
“I could not be more happy with my ring, size is perfect and it is even better looking in person! Quality of the ring is out standing and the packaging is 10/10
Over all very happy with the whole experience, beats any commercial jewellery shop by a mile 🙌 highly recommend. Thankyou 🙌”
“I chose this ring as an alliance with white sapphire and diamond. One word when I received it, WAHOU!! It is splendid, even more beautiful than I had imagined. The delivery time was very correct. I am delighted, I recommend this website.”
“I ordered a Ring Bridal Luxuy with a 0.16 carat ruby and 750 white gold as an engagement ring. I knew I wanted a ruby ring and this particular ring design. But I wasn't sure about how big the stone should be and what its quality should be. In the end I decided on this size, which I am quite happy with since a stone too big would also look awkward on my fiancée's hand. One has to be mindful that the metal on either side of the ring is also thick and can tend to hide the stone. The ring arrived and I noticed that there were cracks on the stone and I informed Glamira about this and they replaced the ring very fast and efficiently and I was very grateful for the customer service. It's a great looking ring and my fiancée loves it more and more with each day.”
