Hermès Reviews

1.5 Rating 207 Reviews

13 %

of reviewers recommend Hermès

Company Reviews

Questions

Metrics

1.5

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Hermès deliver? How long does Hermès take to deliver? Does Hermès deliver on time? How is accuracy and good condition of items delivered by Hermès?

Returns

How is Hermès returns process?

Customer Service

How can I contact Hermès? How quickly does Hermès resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Hermès.

Visit Website

How long does Hermès take to deliver?

Helpful Report

(1 week ago)

Hermès normally delivers within 5 Days.

Helpful Report

(1 week ago)

54.55%

Industry Average

“ Worst customer service ever! When you order from them they don't tell you that a signature will be required for delivery. ”

- Mike B

“ The reason of having it shipped to my house was for delivery access. ”

- Anonymous

“ Hermes online ordering and delivery is an annoying nightmare, and they don’t care. These morons refuse to allow customers to adjust anything about the delivery, idiotically, to intercept the things we buy. May they go broke, having stupid policies that make it difficult to patronize them. Hey Hermes online & delivery: you suck. Everyone hates you. Do better. ”

- Anonymous

Hermès Reviews

Delivery - Average