Hermès Reviews

1.5 Rating 207 Reviews

13 %

of reviewers recommend Hermès

Company Reviews

Questions

Metrics

1.5

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Hermès deliver? How long does Hermès take to deliver? Does Hermès deliver on time? How is accuracy and good condition of items delivered by Hermès?

Returns

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Customer Service

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Does Hermès deliver on time?

Helpful Report

(1 week ago)

Greater than 27% of reviewers feedback is Hermès normally delivers on time.

Helpful Report

(1 week ago)

54.55%

Industry Average

“ Filled in the form for pick up and delivery to me they went to collect it chap send it to big to put in his car it was 1mx25cmx30cm said he will send van week passed no parcel had to get money back took a week and a half with no use again parcel force parcel pick it up and delivered it in three days ”

- ARTHUR DEARY

Hermès Reviews

Delivery - Average