Hermès Reviews

1.5 Rating 215 Reviews

13 %

of reviewers recommend Hermès

Company Reviews

Questions

Metrics

1.5

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Hermès deliver? How long does Hermès take to deliver? Does Hermès deliver on time? How is accuracy and good condition of items delivered by Hermès?

Returns

How is Hermès returns process?

Customer Service

How can I contact Hermès? How quickly does Hermès resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Hermès.

Visit Website

How does Hermès deliver?

Helpful Report

(1 month ago)

Hermès delivers items by Courier.

Helpful Report

(1 month ago)

61.54%

Industry Average

“ Brilliant.. never had ANY trouble with this company. Delivery driver always very polite.. always within the time scale and has never once left anything over a hedge or garden gate. 5 star service! ”

- Anonymous

“ Parcel delivery at a very affordable price and I've had no issue so far. ”

- Jeanette

“ Expected a delivery but was in work and the courier took the delivery to my parents house cant fault the service. ”

- Anonymous

Hermès Reviews

Delivery - Average