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HM Reviews

3.1 Rating 408 Reviews
53 %
of reviewers recommend HM
3.1
Based on 408 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Avg Email Response Time
-1 hours
Returns & Refunds
Returns Process
Could Be Better
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Does HM deliver on time?
(5 months ago)
Greater than 29% of reviewers feedback is HM normally delivers on time.
(5 months ago)
D

Delivery - Average

50.00%
Industry Average
I have no problem with H&M not about the quality or delivery but about the discount codes and staff behavior.
- Maria