“Been a JcPenney customer since 1989. Recently had a missed payment because I was forced to go paperless or pay a fee to get a paper statement through Synchrony. Paid my small balance plus the $30 late fee and was told I would get my late fee returned after they received payment. Well, I received another notice that I owed $2 in interest that was never mentioned by the agent I was working with. Small amount to pay but can't believe the runaround through Synchrony Bank. I have decided to never close my account with JcPenney after 35 years and will not finance anything again through Synchrony Bank because of misinformation!”
“So my order was not delivered even tho they have a picture saying it was the driver could have taken the picture and picked right back up I received everything else that I order but they want me to file a police report which how can I I don't live in the state where it was shipped and they should have insurance on there delivery's”
“Although the two are often JCPenny Custome'r service +1 ( 8O5 ) 41O-56OO Jc Penny PHO'NE NUMBER +1 ( 8O5 ) 41O-56OO mistakenly conflated, mixed-member majoritarian representation and parallel voting refer to two different things. Parallel voting refers to a rule for computing each party's representation in a legislature, which involves two voting systems operating in paralle”
“Dear JCP, please have more than one checkout location. Your store is big and you should have numerous checkout points open not just the one when you have Black Friday Deals going on. I went in, wanted to purchase items and the line was so long I left. I decided to go to Macy's instead and not only did they have plenty of checkout locations, they were also very nice (something JCP was lacking) Customer Service is everything to me. I still have a lot of shopping to do but it won't be at JCP (not even online).”
“I should have read the instructions about cancellation I'm so used to Amazon whereas I can cancel anytime a day ahead or two days ahead but I didn't know it was 30 minutes which is kind of a locked in to get you to buy permanently. As I told customer service I will never ever purchase anything from JCPenney's again. Very displeased very displeased!”
“Now the salon considers making a color correction by dying my hair dark brown to cover up the color mess made by Rebecca Compoy. I went in a red head looking to bleach and lighten my hair to something I never wanted. I am walking around with a hair color I never wanted. They were happy to cover it up and call it a day. I suggest avoiding this place like the plague. Unhappy”
“I can’t find anywhere legit to leave a review for JCPenny. They sent me the wrong size pants for my online order, it would cost $8 or something for me to send them back! So I brought them to the store to exchange and someone was helping me but got pulled away by the boss? Who does this?”
“My last order at JCP. Order a jacket and the size was way small. Worst was the store charges for returns if you want to send back, unlike many other stores, and especially Amazon.”
“My online order was so messed up.Wrong color, wrong size, wrong everything.Wasnt even the items I ordered. Needless to say I still had to go to nearest store for returning.How can a order be so wrong? Jeans were wrong color , style I order 18 get 12short .I order a sweater size large get small in a cheap looking tee.Also on the charge back postage isn't taken off? A extra 9.00.Thats so wrong. I order online for convenience it wasn't convenient to still travel to store.ugh.Evidently I receive someone else order. I don't think I will be online ordering again. I love Penny's but the online service needs improvement.”
“Went to JC Penny at Dayton Mall Dayton, OH yesterday. Found one item to purchase and walked around 2 floors trying to find out where to find the ONE open register, which ended up being in the Kid's section at the BACK of the store and then had to wait in a line! Numerous people just left their items and walked away. I would have done the same had it not been for my GD wanting the item so bad. You are making it too easy to shop elsewhere”
“I open an account and was charged 2 times! Once on credit card and then the customer service employee told me I couldn't use the card that day so I needed to pay cash! I did give him cash! I didn't realize it went on my card until I received a statement! I found my receipt with charged to account and on back the customer service man wrote I paid cash! JC Penney denied my claim! So my sister was with me at the time of the transaction. I guess it's ok for big company to take money from their customer!”
“I, ordered a sweater online and paid 47.99 and it down to 29.00. Call for a price adjustment because it has not been 14days. I, was told in order to get a price adjustment that I would have to send the sweater back and reorder another. It didn’t make sense to send the sweater back as I have the sweater already. I, will have to package the item back up and use my gas to ship it back off that will cost me extra money which they could have adjusted the price while I’m on the phone. I, understand if I bought it in the store but I ordered it off line. Not very happy with the no make sense rule. In the near future be careful who you buy from because it not about satisfying customers. It’s about inconveniencing customers .”
“The Beograd class of destroyers JCPenny CUSTOM:ER S'ERV ICE 8O5*41O(56OO) JCPenny PH'ONE NU'MB ER 8O5*41O(56OO) consisted of three ships built for the Yugoslav Royal Navy in the late , a variant of the French Bourrasque class. Beograd was constructed in France and Zagreb and Ljubljana were built in the Kingdom of Yugoslavia. In January , Ljubljana struck a reef off the port of Šibenik, and was still under repair when the German-led Axis invasion of Yugoslavia commenced in April . During the invasion, Zagreb was scuttled to prevent its capture, and the other two ships were captured by the Italians.”
“They suck alright. Rebecca Compoy at South Park Mall in San Antonio Texas burnt my hair. There were no apologies or refund. The company said to go back to the salon, hut what for? My hair is brunt and I know I am going to cut it off and grow it back. I am suggesting you should avoid the salon. I spent $550 to look like a skunk. I could gave ruined it on my own cheap. Highway robbery for sure. Beware! No refunds and no responses or apologies.”
“I just want to say love the carts in my store in green oaks I buy nice home goods and I love that the red carts hold my stuff without breaking it makes me buy more. kohl's carts sucks. ❤️”
“My cashier,Jordan, was a breath of fresh air! She was helpful with finding a price for an item. She was multi- tasking with me and helping a guest who asked a question. (The guest was polite and said excuse me.)
Also, the store was very neat and clean. I was just there a few days earlier and a worker reminded shoppers to use their coupons on the app. (On the intercom.)”
