Karen Millen Reviews

1.3 Rating 529 Reviews

6 %

of reviewers recommend Karen Millen

Company Reviews

Questions

Metrics

1.3

Based on 529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How long does Karen Millen take to deliver?

Helpful Report

(3 weeks ago)

Karen Millen normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

53.57%

Industry Average

“ Delivery was good, but I did pay extra for quick delivery. Sadly none of the dresses worked for me so returned them - that was 2 weeks ago and no sign of my refund. I will be thinking twice before buying from them again. ”

- Anonymous

“ I have a special event coming up this weekend so o decided to spend a little bit more than I usually would and bought myself a new dress with next day delivery. ”

- K

“ I used to only purchase the premier service for free returns (but also free delivery as an aside). ”

- Ex-Karen millen lover

Karen Millen Reviews

Delivery - Average