Karen Millen Reviews

1.4 Rating 445 Reviews

7 %

of reviewers recommend Karen Millen

Company Reviews

Questions

Metrics

1.4

Based on 445 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Karen Millen deliver? How long does Karen Millen take to deliver? Does Karen Millen deliver on time? How is accuracy and good condition of items delivered by Karen Millen?

Returns

How is Karen Millen returns process?

Customer Service

How can I contact Karen Millen? How quickly does Karen Millen resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Karen Millen.

Visit Website

How do I contact Karen Millen?

Helpful Report

(2 weeks ago)

You can contact Karen Millen by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

63.01%

Industry Average

“ Absolutely love their style, quality and customer service! I had to return several times due to sizing - have to go a little bigger (one size up). ”

- Nikki

“ Best experience ever with online shopping. Ontime, responsive customer service. The quality was great, like it looks in the picture, I had to return it because of the size, and it was free and straightforward to return. I received an email and am waiting for the money. I strongly recommend Karen Milen ”

- Eli

“ After reading reviews I feel sorry for people experiencing bad service but wonder if the recent ones are down to the manic xmas buying season where staff are extra busy so things get missed and deadlines aren't reached. ”

- lorraine

Karen Millen Reviews

Customer Service - Average