Lowes Reviews

1.6 Rating 675 Reviews

12 %

of reviewers recommend Lowes

Company Reviews

Questions

Metrics

1.6

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lowes deliver? How long does Lowes take to deliver? Does Lowes deliver on time? How is accuracy and good condition of items delivered by Lowes?

Returns

How is Lowes returns process?

Customer Service

How can I contact Lowes? How quickly does Lowes resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Lowes.

Visit Website

How long does Lowes take to deliver?

Helpful Report

(1 week ago)

Lowes normally delivers over a month.

Helpful Report

(1 week ago)

62.30%

Industry Average

“ Customer service Charlotte - abermale road) was good, price point for a new glass cooktop was actually better than the one I had, delivery service was good and at a decent time. Delivery guys Riki and Rafael made sure they didn’t scratch my floors, hooked up the stove, checked for leveling, and working before leaving. ”

- Vy Williams

“ On time, professional,friendly & very quick. The delivery driver Francisco was great ! ”

- Anonymous

“ From placing my order to having delivery to installing, I rank it a A+ all the way, —- Sales was so informative and friendly. ”

- Dennis Zeller

Lowes Reviews

Delivery - Average