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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
Dear potential buyers, the Lupe Pure Cordless is a masterfully designed, intuitive and rock solid vacuum. Not sure how they do it, but the performance really can keep up with mid range corded devices. I do love it!
Helpful Report
Posted 4 years ago
Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
Firstly this is a great product, a lot better than our Dyson big ball vacuum. It is easier to maneuver and not having a power cord that gets in the way is also much better. Although it can be converted in to a handheld unit, it is not as versatile as other dedicated handheld vacuums, however it is a nice feature to have. As this is a first generation model, I would like to see the following improved in future models. 1) longer battery life so you can use it on high suction mode for longer, 2) a more comfortable handle for handheld use (the long handle attachment port release switch gets in the way), 3) accessory attachment clips to be on the opposite side so I don't have to fight with twisting the vacuum hose to use them the right way up and 4) the ability to turn on and off the brush head with my foot not just a button on the main body & maybe to also not have the brush head start automatically when moved from the upright position. Again I'm very impressed with this unit and won't be going back to using the Dyson any time soon.
Helpful Report
Posted 4 years ago
Hi Jason Thank you for taking the time to get in touch & let us know your experience with our Pure Cordless. As a rule, we usually recommend using the eco setting which will still get your carpets deep cleaned. Additionally, spare batteries will be coming online for sale, so please keep an eye on our website. I will pass your other comments on to our technical team Thanks again for your review Best The Lupe Team
Posted 4 years ago
impeccable user-friendly design and the engineering is fantastic! my dad's been using a kirby vacuum from 25 years ago and the lupe is the first vacuum he's ever seriously used alongside it! will more than likely purchase a second one! absolutely love it!
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Posted 4 years ago
Hi Dominic Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
This is an overall excellent vacuum. This thing just works, and the videos online of how it works are not exaggerated. This is by far the best vacuum I’ve ever had and I’ve owned Dyson, Shark, Eureka to name a few. The attachments are useful and thoughtfully stored and the battery lasts longer than I thought a vacuum battery would. I would highly recommend this vacuum to any household, big or small. I crowdfund a lot of different things, but the Lupe is definitely far and away one fate best and most useful.
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Posted 4 years ago
Hi Justin Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
So Far So Good. - After charging I vacuumed an area rug with my current (wired) dyson. After which I went over the same rug with the standard mode on Lupe, and pulled more out of it than I would have thought. After which, I then went back over it with Lupe on high mode. - And pulled the same amount of material from it again. Has enough power to clean our 2000 sqft home, and still have around 25% juice left in battery.
Helpful Report
Posted 4 years ago
Hi Andrew Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
Excellent customer service and an excellent product. I’m from the U.S. and shipping was incredibly fast. I can barely get my Amazon orders shipped this fast! Great job!
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Posted 4 years ago
I almost gave it 4 stars because it is heavier than I was expecting making it harder to push than expected. However, the quality of the build is excellent and only cheap material could make it lighter, I suppose. I have never had a bagless before so emptying the collection bin has been an eye opening experience! I can't believe all of THAT is coming off my floor!
Helpful Report
Posted 4 years ago
Hi Thank you for reviewing our Pure Cordless. I will be sure to pass your comments back to the team. Kind regards The Lupe Team
Posted 4 years ago
Almost perfect! Great vacuum that cleans better than anything I have previously used. It does great sucking up larger debris like cereal and pet food. One area in desperate need of improvement is the bin. Debris like hair wraps around the inside of the bin. And it’s in accessible to clean. It’s a messy pain to clean out with an air compressor. I’d like to see Lupe offer some sort of cleaning solution (perhaps a flexible brush) to make cleaning the bin easier.
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Posted 4 years ago
Hi We really do appreciate your comments & experiences of using the Pure Cordless. I will make sure these are passed back to our design team Thank you again The Lupe Team
Posted 4 years ago
Love it, love it!!! One thing we thought we had ordered an extra battery with it, can you please check our original request for the vacuum cleaner!
Helpful Report
Posted 4 years ago
Hi Marjan, We have checked your order and can confirm you had not ordered an additional battery. I have however made a note of your interest and we will be in touch once our spare batteries are available to purchase from our website (which should be early next year). Best, The team at Lupe
Posted 4 years ago
I have been using Lupe for about a month now, and I love it! I've never used a cordless vacuum before, and it's so much better than I could've imagined! These are the things that make me happy I ordered the Lupe ~Lighter than any of the corded vacuums I've used ~Great sucking power ~Battery lasts a long time for me (I vacuum a medium-sized living room plus a hallway 2-3x per week, and I've only needed to charge the battery once so far; have also vacuumed the small kitchen, so it works on laminate too) ~Compact size ~Easy to maneuver ~Both included tools attach easily to the Lupe so they won't get lost ~Quieter than other vacuums ~Easy to empty So far I haven't found anything that I don't like about the Lupe, and look forward to many years of use. NOTE: I was one of the people who purchased through the Kickstarter campaign. Because of the pandemic, shipping was greatly delayed, through no fault of the seller. It was for that reason that the item took so long for delivery. However, the folks at Lupe Technology were great about keeping us up-to-date on what was causing delays, so we were well informed about the process along the way.
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Posted 4 years ago
Hi Chloe Thank you for taking the time to review our Pure Cordless & for your very positive comments! We really do appreciate customer feedback. I will be sure to make the team aware of your great review Kind regards Hayley
Posted 4 years ago
Great communication, with innovative, quality products. Can't wait to see more!
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Posted 4 years ago
No other vacuum I've tested works this well on low power giving me the longevity I want not just in it's environmental mission but also battery life to clean up so much! I can only be critical of hair tangles in brush (one pass with brush roller off is a workaround) and wanting replacement parts to buy (which they will roll out soon).
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Posted 4 years ago
It is the best vacuum cleaner I have ever used. I love it and use it every day to pick up crumbs in the kitchen...better than a broom. My carpets look brighter and cleaner and my wood floors don't look dusty. It handles going from two types of surfaces...carpet to wood so well. It is so easy to use, not heavy, not noisy, and not too big. Easy to get into tight spaces. The construction and design are perfect and so well engineered. It is so easy to empty and use the attachments. My only regret was not buying one for my daughter-in-law when I pledged in kickstart and an extra battery would be nice convenience but not necessary. If I could, I would give it 10 stars...it is that good. My personal THANK YOU to all that were involved in the making of this incredible, powerful, easy to use, as well as beautiful machine. A job well done and may you become number one in the world. One last thought, when it arrived, the packaging was so incredible beautiful it looked like a gift when just looking into the box. You got the feeling that this was going to be something very good....I looked at it as a gift to me and my life. I'm also 75 years old and it is so wonderful and easy for me to use I wish I had one like this 50 years ago.
Helpful Report
Posted 4 years ago
For a start, there aren't 20 models to choose from - Lupe Technology produce one, and what a one it is! Stick vacuums?... too heavy on the arm if doing a large area. Other floor standing cleaners did not offer the sheer power that the lupe provides. In terms of sheer power it's above anything I could find. And that's the seller for me - I don't want to go back and forth fifty times to clean a spot. And when I do go over it, I want to know that pretty much everything has ben picked up. I did the typical challenge whereby I vacuumed my carpets with my previous cleaner, the day before my lupe arrived. On visible inspection you would say my carpets were clean. lupe vacuum disagreed. Some additional pet hairs were picked up and what I can only describe as cup-fulls of sand/grit material. This cleaner picks it up. House is feeling noticeably fresher. Yes, the cleaner isn't cheap - but I feel anything else is a false economy if you need to spend twice as much time doing this task. It is well designed, looks great, has everything you need on the cleaner. All components are easy to access (battery, brush bar etc). The battery houses a decent duration (easily 40 minutes on normal power), which given the efficiency is more than enough.
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Posted 4 years ago
Great suction and performance so far
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Posted 4 years ago
So far so good. Use of foam as the pre-filter is in my opinion the single smartest design choice. It really needs a compact brush head to work properly for stairs but after battling with 3x Dysons over the years, the Lupe may actually be the end game. So long as spares become available as promised, I'll be happy.
Helpful Report
Posted 4 years ago
I aim this review mostly at Lupe, but hope it will help others too. Lupe - what attracted me was your promise and declared aim. So far, every aspect of these has been fully kept, and even despite the unexpected covid19 breakout. I do hope the future development will (As declared and promised) be with serious consideration of compatibility with previous versions (Like batteries, motors, brushes and props...). The product - has a unique wonderful ease of use, both hand held and carriage use. Has a brilliant planing, carriage pushed and especially maneuvered effortless and accurately, the brushes on the carriage can be stopped by a designated button (for long hair carpets or hairy surfaces), power of suction is good on all props and no clogging of airways, even by relatively large objects. The batteries signal when about to be exhausted and I do hope when charged are not only showing "fully charged", but also have protection from over charging, and over exhaustion, before any damage occurs. I also assume (for the sake of users like me, who live in areas of the world where things have to travel a long way to be replaced) that the engineering of the batteries take into serious consideration the life span of the batteries (Number of charging and discharging cycles) and not only their working times when they are not old/mature. I look forward to be using "Pure cordless" for many years, with at least as much satisfaction it gives me so far :-)
Helpful Report
Posted 4 years ago
I think you succeeded in delivering a great product
Helpful Report
Posted 4 years ago
I live in a small space with 2 cats. I needed something that was easy-to-use, cordless, compact, and that would last a long time. It was expensive for me, but when I saw that all the parts were easy to replace on my own, I was sold. I really dislike throwing away big appliances or going into repair shops, so knowing this is something that can be easily repaired and potentially last 10 years or more was the biggest selling point for me. I just hope they do well financially, so that Lupe can expand and get a shipping location in the US. Shipping was expensive. I have been using it for a couple weeks now. It works great. The thing I didn't expect is how powerful and efficient it would be on the "low-power" setting. I bought 2 batteries since I thought I would be using medium and high-power modes, but really I didn't need to. The low setting cleans great and lasts a whole hour. I've seen some complaints about the shorter hose length on the hand tool and how cleaning the dust bin takes a few extra steps. I noticed these things, but it really wasn't a problem for me. If those two things are going to drive you mad, then, maybe this isn't the vacuum for you. I have seen complaints that it is loud. I felt like it was only loud on high-power mode. Otherwise, it is relatively quiet for a vacuum. Much quieter than the previous ones I've used anyways. Lastly, I like that it stands up on its own.
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Posted 4 years ago
Based on short experience my fight against cathair (3MCO's) has been taken to a whole new level! Especially deepcleaning is really impressive and at the same time horrible experience as you get to see how much filth carpets with slightly longer hairs hide inside them! Totally worth every positive review. -Ossi, Finland
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Posted 4 years ago
Lupe Technology is rated 4.5 based on 694 reviews