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Nathan James Reviews

4.7 Rating 658 Reviews
93 %
of reviewers recommend Nathan James
4.7
Based on 658 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How long does Nathan James take to deliver?
(2 days ago)
Nathan James normally delivers within 5 Days.
(2 days ago)
A

Delivery - Fast

100.00%
Industry Average
Very quick delivery and perfect condition. The shelves were easy to put together and look way more expensive than they are. Super stylish.
- Esther​
One of the items I ordered came with a tiny scratch and I reached out about an exchange and they could not have made the process easier! Taylor assisted me and I was blown away by not just quick response and stellar customer service, but also going above and beyond as to check in with me through the entire delivery process.
- Adela
Delivery was excellent. Your furniture is very well constructed. Your prices are reasonable.
- Anonymous