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Nathan James Reviews

4.7 Rating 691 Reviews
92 %
of reviewers recommend Nathan James
4.7
Based on 691 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How long does Nathan James take to deliver?
(2 weeks ago)
Nathan James normally delivers within 5 Days.
(2 weeks ago)
A

Delivery - Fast

100.00%
Industry Average
I had an amazing experience with the customer service team! Not only did they respond promptly to my initial email regarding missing parts and brackets for my bathroom hardware - I'm the one who lost those parts - but they also followed up diligently even after the delivery to ensure everything was resolved to my satisfaction.
- Yi
Beautiful, affordable products. Relatively fast delivery. Excellent customer service. This will be our new go-to site for home decor.
- Anonymous
Very quick delivery and perfect condition. The shelves were easy to put together and look way more expensive than they are. Super stylish.
- Esther​