Nathan James Reviews

4.7 Rating 691 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 691 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?

Helpful Report

(2 weeks ago)

You can contact Nathan James by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

90.41%

Industry Average

“ First time buying from this company. Item was damaged in shipping, but this company was extremely helpful in resolving the issue. Great customer service and the nightstand was beautiful. Very quick response and a great company to buy from. Highly recommend! ”

- Anonymous

“ Nathan James has the BEST customer service I’ve ever experienced. ”

- Natalia

“ Excellent furniture. I bought some bar stools which I absolutely love. The customer service was excellent and they really prioritized the customer above all. Special thanks to Amanda part of the Customer Happiness Team for all her help. Couldn't recommend this company more and will definitely buy again. ”

- Jason

Nathan James Reviews

Customer Service - Good