Nathan James Reviews

4.7 Rating 691 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 691 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Does Nathan James deliver on time?

Helpful Report

(2 weeks ago)

Greater than 97% of reviewers feedback is Nathan James normally delivers on time.

Helpful Report

(2 weeks ago)

100.00%

Industry Average

“ One of the items I ordered came with a tiny scratch and I reached out about an exchange and they could not have made the process easier! Taylor assisted me and I was blown away by not just quick response and stellar customer service, but also going above and beyond as to check in with me through the entire delivery process. ”

- Adela

Nathan James Reviews

Delivery - Fast