Nathan James Reviews

4.7 Rating 658 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How does Nathan James deliver?

Helpful Report

(2 days ago)

Nathan James delivers items by Courier and Postal Service.

Helpful Report

(2 days ago)

100.00%

Industry Average

“ We bought the set of 2 faux leather counter bar stools and they are great quality very easy to assemble, no tools needed. Really well packaged and arrived undamaged. I’m really happy with the purchase. Very comfortable seat and big enough for adults to sit on. Delivery took 2 days(we’re on the West Coast) ”

- Ivb

“ I had an amazing experience with the customer service team! Not only did they respond promptly to my initial email regarding missing parts and brackets for my bathroom hardware - I'm the one who lost those parts - but they also followed up diligently even after the delivery to ensure everything was resolved to my satisfaction. ”

- Yi

“ Beautiful, affordable products. Relatively fast delivery. Excellent customer service. This will be our new go-to site for home decor. ”

- Anonymous

Nathan James Reviews

Delivery - Fast