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Next Reviews

3.5 Rating 1,289 Reviews
64 %
of reviewers recommend Next
3.5
Based on 1,289 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

info@next.co.uk

Does Next deliver on time?
(5 days ago)
Greater than 34% of reviewers feedback is Next normally delivers on time.
(5 days ago)
C

Delivery - Average

64.00%
Industry Average
Bought an annual £20 delivery service, after receiving an email from Next offering it half price. £10 for a year’s delivery whenever & however many times. Amazing deal
- Trez