Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

“They will screw you and give you the daily run around, telling you what you want to hear. Stayed two days after closing, they advised it was free. However that is a lie. Opendoor keeps 2,000 dollars. They request pictures on the move date. All my pictures were perfect and Opendoor stated so. I am still waiting on my $2,000 Opendoor stated was released, daily call prove otherwise. I just filled a complaint with BBB.”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Worst experience ever…you can tell their company is in a pinch to make money with crashing stock price. 2018 home with a rusted hvac system and they would not drop the price or replace the system. Please stay away from open door. I’m not the only one experiencing these issues either. Looks like they have fake reviews on their website as well.”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“My mother left me a house. I was going to sell to opendoor. I sent pictures and texts. They said the house was great and would contact me soon about an offer. No calls or texts for a couple of weeks, I decided to list with a local Realtor. She had a showing 15 minutes after getting a key. Four showings yesterday and two scheduled for tomorrow. Don't waste your time!!! List with a local professional.”

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Posted 2 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 2 years ago

“Opendoor bought a house and put it right back on the market without any updates for way above market value (85k more than they paid for it 2 months prior). They misrepresented a 2 bedroom house, calling a hallway the third bedroom, which was obviously non-conforming on inspection. The house had extensive health and safety issues including dangerous electrical work and a non-functioning sewer. When we send inspection objections, they countered with an $800 credit and denied any further professional assessment. We pulled out of the contract and feel like we really dodged a bullet with that lemon of a house. We previously put in other offers with houses with them that had been sitting on the market and they denied any offers below their overpriced asking.”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“Difficult to communicate with, making the home buying process more stressful than it needs to be. They require that closing be handled by their title company OS National. WHAT A NIGHTMARE. Closing date messed up, then closing time messed up, then they delayed sending payoffs ultimately costing us more money!”

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Posted 2 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 2 years ago

“Sold my home. It need some repairs I said I would fix it they told me they are not allowed to do it. They said they had to charge me to fix everything and I have no choice. They charged me a ton of money and just put the house on the market and fixed nothing at all!!! Everything the exact same! Not happy at all!!!!! Open door are scammers!!!!!!!! Watch out!!!”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Opendoor submitted an offer on a rental property I was selling. The initial offer was close to market value and even though they were charging 5% in fees, the convenience was worth it and the price was fair. They completed their inspection and made price adjustments for the necessary repairs...this was fair and expected. However, they also reduced their offer price by 100k (25% off the original offer). Their pricing algorithm took size, location, condition, and age into consideration to come up with their initial offer. None of those variables changed. We inconvenienced the tenants and wasted everyone's time because they arbitrarily changed their offer price with no explanation. Keep in mind, the repairs were a separate reduction. This unscrupulous company pulled a bait and switch. Ever since their biggest competitor, zillow, dropped out of the iBuying business, opendoor's business practices have gotten more sleezy.”

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Posted 2 years ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to contact@opendoor.com?

Posted 2 years ago

“I have never been involved with a company that is so disorganized. My agent had no idea what she was doing. Very bad company policy to mislead with your ads, if you do not buy homes in gated communities you should put that in TBE ads.”

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Posted 2 years ago

We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 2 years ago

“dont' waste your time. I have a double lot and nothing major wrong with my home and a pool and tiki hut that I added electrical to. House across from me sold at $475 six months ago when market was much lower. I was told initially $567k but that there might be up to 16k taken off for any structural issues (there are none). So today after waiting 5 days AND having both an agent and guy inspect the outside they offer me Less than the one from 6 months ago (466k) - Not on a double lot and No hardwood floors. This company is looking for two types of Sellers - Desperate or too Rich to care about losing 37k. Well I sold my home on my own without a realtor and it was for $513k. Homelight was the same way but offered me 477k - all you investment companies should QUALIFY the person a little more instead of wasting our time. If we aren't desperate or rich you shouldn't be even sending a realtor or an inspector in to waste everyones time. I've been in sales for 15 years and if you don't Qualify people first you waste money and time on both sides. Dumb.”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Making an appt to view home just about impossible when you call the number and you are hung up on each time. VERY bad service for the client. Impossible to show the home! Karen”

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Posted 2 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 2 years ago

“I have had multiple “offers” from Opendoor and included pics of my home in Gated Golf Course community where we also have private security patrols here in Houston. The Open door rep requested to have someone to come out and view our home which we obliged. We told the rep that we would provide them with a Guest code that they would have to punch in which would ring the homeowner’s home and they would then be “buzzed in”. Since they are visitors, the community HOA has provided this provision for safety. The homeowner’s personal Gate access code is for the homeowners. This provision is standard practice with the Land Development company’s Gated Communities and they are one of the largest in the state of Texas. The Open door rep said that this was not good enough for him. He needed our personal code although no actual agreement was signed. They are “STRANGERS”. Who does this ? None of the other iBuyers requested this. It was the WEIRDEST exchange that we have had regarding selling our home. WEIRD and potentially DANGEROUS. Meanwhile...we continue to get updated offers from them.”

Helpful Report

Posted 2 years ago

We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 2 years ago

“I am a realtor that is currently representing a buyer. Opendoor incorrectly listed the property as "public sewage". They provide a false receipt as "proof" that it is city sewer. After additional research and diligence on the part of myself and my buyer, it was determined that it is on a septic system. There are obviously additional expenses with a septic system vs city sewer. Opendoor refuse to credit my buyer a measly $3,500 to account for the difference, even though they incorrectly displayed the listing. DO NOT WORK WITH OPENDOOR!”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“It was one of the worst experiences I've had in a very long time. Not only did we sell to Opendoor, but we also bought through them as well. Selling our home to Opendoor was very easy until they had someone come and inspect our home. They came back with a list of repairs that they found and informed us that they were requesting that we credit them $5,000. We looked over the list of repairs and provided them with receipts for the work that was already done less than a year ago. They informed us that they don't care and that we will still have to credit them. We put 6 other offers down on houses and were outbid on them all except for the house we bought. Everything was going smoothly until the inspection came. We found some issues that had to be repaired including bad piping in the house, pool wires exposed, appliances not hooked up (because the cords were not long enough), outlets in the house not working, and cracks in the roof. We got multiple quotes for the work that had to be done. We sent over middle prices that added up to about $20,000 and sent them over to Opendoor to have them credit us (like they did when we bought our first home through them). OpenDoor came back and said "we will give you a $1300 credit and that's it. We also went through OpenDoor Loans as a backup in case our other loan company fell through. I felt that I was being pushed to use OpenDoor Loans and not a family friend during this process. When we were dealing with all the house issues, the OpenDoor Loan officer told me "well if you were to use an OpenDoor realtor and not a family member, you would get the credits, but since you're not, you won't get them". How could anyone selling a home, be ok with exposed wires around water? Especially with a family buying the house. I felt that the realtor for OpenDoor was only looking out for herself to make more money. The house we bought was under contract 3 times before us and I see why the other people backed out. We just couldn't take the chance of losing out on another home, so we took the risk. If we ever buy down the road, my family and I will not be using OpenDoor again unless they make things right. We were lied to through the entire process, and they used their place in the market to strong hand us. This is not fair to anyone, and I hope that people read these reviews before buying or selling to them.”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“What a waste of time. Dubious system & platform at best, IMO. I’m an investor and have owned a house for 14 months and just completed a full rehab. I usually sell direct or retail. A few of my colleagues had suggested trying Opendoor. So, I submitted request and received an email stating they had an active offer to some other email address & questioning my ownership & role in requesting offer. I explained I’d owned house for over a year and they should easily be able to validate because Redfin did same in under 5 minutes. Never heard back from them again. Ironically, they sent me bulk mail solicitation last week. Complete waste of time and I won’t consider selling to them again”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“Bought house thru Open, as they are prime source in Georgia. Some problems: 1. Assigned a Buyer's agent, & a Closing Attorney. One MUST use their Closing Attorney. 2. They tried, Attorney's office told us Title Insurance is required in GA. That is not true, if buying for cash. But the required Title company with Open's attorney, is a Title Company that is owned by Open! 3. Open apparently knew that the hot water heater did not work, nor the dishwasher. But the hot water heater used natural gas, & inspection report said they smelled possible gas leak. Open refused to repair. The gas company later confirmed the leak. 4. Found massively high mold count, which so far has cost us almost $5,000 to remedy. 5. Open, the Buyer's agent, & the attorney, were either slow to respond, non-responsive, or provided erroneous info. Above just the highlights, but I've gone out of my way, to discourage others from selling to, or buying from OpenDoor”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“OpenDoor purchase didn’t happen because during the inspection period multiple safety and functionality issues were discovered (in excess of 30 items). Estimates were obtained and the cost to remediate was $58,000. Inspection report and invoices were provided to OpenDoor, and they offered a $2500 credit. Very disappointed with OpenDoor. And, will not view another OpenDoor home based on this experience. Buyer Beware.”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Do not buy from OpenDoor. We are attempting to purchase a home from OpenDoor that was priced on the high side, but after getting the inspection and OpenDoor refusing to cover the cost of joist dry rot in the crawlspace, bad electrical and a leaky roof the price is way too high. Even after sending OpenDoor the inspection report, they only offered to cover 5% of the repairs. I will never deal with another ibuy company again and I will make sure everyone I know hears about my experience.”

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Posted 2 years ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to contact@opendoor.com?

Posted 2 years ago

“I looked at a home being sold by Opendoor. My original offer was rejected so I countered and it was accepted. I signed the offer contract with the updated offer. Opendoor did not sign their end of the contract. My realtor reached out to them and she was told that they had another offer and would I go up on my offer. They had already accepted my offer. What they did was wrong, it was unethical and it was unfair. I have filed a complaint with the Better Business Bureau. I did write a letter to them, but I never received a response.”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“BEWARE of dealings with OPENDOOR— not all is as it seems or as they SAY. The company is very SLOW to respond to questions and concerns and if you do have a problem good luck getting any help out of these guys. Be very careful reading the house listing BECAUSE they have been known to mispresent items that most people are looking for in there new homes like advertising the home has GRANIT counter tops or other upgrades when in fact that is not the case. So if you are like a lot of people these days that might be moving across the country and consider buying a home, sight un-seen seen or making your decision on the information in the homes listing written by OPEN DOOR and the online pictures which are so often misleading themselves.”

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Posted 2 years ago

Feedback like this is truly impactful and allows us to deliver world-class home buying and selling experiences. We would appreciate the opportunity to learn more. Feel free to reach out to us at resolution@opendoor.com with your name and property address. We look forward to hearing from you.

Posted 2 years ago

“Opendoor tried to sell me a home with a crack in the foundation and refused to make any repair. Costs for the repair ranged from $30,000 to $35,000 by two independent quotes. It is difficult to believe they were unaware. The disclosure was checked as “no representation”. Now I know why.”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

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