“I made the most stupid decision of my life when I decided to invest on a platform that only had positive reviews everywhere to deceive more people. Everything was going well until I decided to make a big withdrawal, they had let me withdraw a small amount at first and this even made me trust them even more until i needed to make a big withdrawal, they denied this and instead made me make several deposits as “tax” in order to approve my withdrawal of 275,000 dollars,This went on for another three weeks and i had already lost a fortune and it didn’t look like they were going to release anything. That was the moment i realized what i had gotten myself into, i plunged into acute depression for about a month before i got in touch with a team that helped me recoup my loss, i didn’t even think it was possible i just had to send a mail to ( alexivictimhelps @ mail . com ) as i was directed by someone i confided. If i wasn’t lucky enough to have gotten that information, i am sure they would have easily gotten away with ruining me financially”
“This service is shocking. Avoid at all costs. I sent a package and 10 days later it was returned to sender with no contact at all from parcelcompare.com.
After contacting them its been 2 weeks with no refund or offer to resend the package. The package was a gift that was due to arrive a month ago.
The service has been terrible and they will not refund.
I use this company often for my business and will no longer be, I have had multiple issues, delays and errors happen.”
“Probably a scam. Extra charges without justification, and parcels that never arrive at the destination. No customer service. Just email exchanges without an end and no reliable information provided.”
“Just terrible!!!
The story of collecting continues from September 27 till now...
I paid £107 for the parcel with my personal belongings.
This parcel has been refused twice for collection - the courier stated that it was not ready but when I questioned another DPD courier who came on week late to deliver a parcel he said there was NOTHING wrong with it but didn't collect it because he didn't have my parcel in his system.
The parcel that was ready for collection but wasn't taken. Then I have paid a further £12.75 for this second collection.
But the second deliverer didn't collect it again .
And now it's looking they want to force me to pay another £12.75...
I left UK two weeks ago and now on another side of the world. My personal belongings are still on Reception of the Guest House more than some weeks.
And I carry on a tedious and fruitless correspondence with Parcelcampare some weeks already...”
“Initial dealing was fine paid online and parcel delivery now a phantom debit from my account basically theft of money so beware they will take further payments once they've delivered your parcel.”
“Do not use , my parcel was correct weight and size , courier collected and delivered no problem , but then parcel compare tried to charge me £3.28 extra it was only the fact my bank noticed activity on my account and block it otherwise they would have taken the extra as my card details had been saved , I have challenged the charge and they say it’s courier charge , I have contacted courier and they say no charge from them it’s from parcel compare , so pleased don’t use.”
“Crooks, BE CAREFUL months after losing my parcel with no return nor refund, they took abusively 40 pounds from my
PayPal for so called taxes on a lost parcel? DO NOT USE !”
“Dropped my parcel at the collection point 1.5 hours before the cut off time. The website stated it would be a next day delivery.
After several emails with FedEx and Parcel Compare (it is impossible to actually speak to someone) the parcel arrived 10 days late. My tracking showed it still at the collection point for 10 days.
I am not entitled to a refund because I didn't select the guaranteed next date service.
WHAT A PILE OF NONSENSE. I AM NOT AN IDIOT. I KNOW WHAT THE WEBSITE STATED - NEXT DAY. 10 DAYS IS A DISGRACE.
I cannot believe you think you should be paid for this appaling service.”
“Stay away, such a scam..
We used this service to send our clothes from the UK to Italy. The parcel got stuck in customs because the company failed to provide the necessary documents. We were charged a high customs fee, despite being exempt from the tax as long-term UK residents and EU citizens. The parcel company should have asked us to fill out a form prior to shipment, as all the other providers did (we sent several other boxes without any issues).
We couldn’t resolve the issue with DPD, as ParcelCompare was listed as the customer. We had to request that ParcelCompare return the parcel. Their customer service was completely unhelpful; the representative knew nothing about the process and failed to warn us about the extra charges for returning the parcel. In the end, they withdrew money from our bank account without our consent.
I am currently working with my bank to recover the money they wrongfully took. This company should be held accountable by the FCA. They should not be allowed to operate, as their practices violate consumer rights.”
“Absolutely terrible company… they charged me more than double the price because they claimed my package was 4cm longer than stated which is a complete lie… absolute scammers, would not recommend”
“Sent two parcels with them on a 24hr next day service, after 5 days neither had been collected from the drop off shop, I had to go down to the collection shop, re-collect my parcels and deliver them 15 miles away to Fedex directly (in my own time and at my own cost) too get any kind of service, meaning both parcels were a week late, asked for a refund and was told no, as the parcels had been delivered (A WEEK LATE, AND ONLY AS ID MOVED THEM FOR THEM!) SCAM COMPANY, SHADY PRACTICES, AVOID AVOID AVOID”
“DO NOT USE - They charge you after delivery without telling you for apparently being oversized or overweight. When I challenged this with the photos of the parcel before I sent it on our scales and with a tape measure next to it proving the size, I was then told it was for using too much packing tape HAHAAH what a joke. Please see the image of the parcel in question, it was taped on the side to seal the box shut. This company does this every time. Kevin is the only one who seems to work there as he has replied to me every time I have challenged a charge for the last 2 years - He must be ashamed to work for such a scamming company. He just replies with standard pre-written responses and ignores most your questions. When you ask for evidence or proof you get a vague response which is generally along the lines of 'we can't share that information with you'. Use parcel2go or transglobalexpress instead to book your parcels. I use them everyday and never had an issues with extra charges.”
“They charged me £85 fined for they say was oversized parcel and won't give me evidence they say get onto parcel force and parcel force say it's not them.
SAY WELL AWAY And Spread the word con merchant”
“Are they thieves or just incompetent. I think the former.
I recommend that you don't use this company, but if you do, photo your parcels on scales.
Be prepared they will just take additional money from your bank with no authorisation or explanation”
“Shocking avoid these fools! I sent a parcel weighing less than 10g and 4cm square and they took 10 days longer than stated to deliver it and then claimed it was heavier and bigger than specified which I could only add as up to 1kg and 20cm square! They then forced me to pay £1.88 but charged another £4.00 admin cost! Avoid them at all cost they then wasted my time with multiple stupid emails from poorly trained script copy and paste operatives. Terrible organisation don't make the same mistake I did go direct to the couriers they used they are a broker and a bad one at that too.”
“DO NOT USE, WARNING, Parcel never delivered, not refunded and months later abusively charged me 40 pounds for taxes on the missing parcel!!! I did not know they could just take money from my PayPal account without my permission! 🤯🤬”
“Useless B's they arranged to send a parcel for me to Thailand quoting about a week on 19th August £125 for the privilege via UPS - there was a problem with customs which I am powerless to resolve because UPS say Parcelcompare are the shipper not me
The parcel is still not delivered and you cant make contact with a human to resolve - have to wait while UPs and Parcelcompare swap notes”
