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Parcelforce Reviews

1.2 Rating 2,883 Reviews
4 %
of reviewers recommend Parcelforce
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How quickly does Parcelforce resolve customer queries?
(4 days ago)
Greater than 52% of reviewers feedback is Parcelforce takes over a week to resolve customer queries.
(4 days ago)
C-
59.56%
Industry Average
Customer service? Nonexistent! They’ve completely wasted my time, and my package is still MISSING! This is by far the worst delivery service I have ever dealt with, and I wouldn't trust them with anything ever again.
- Benjamin
I was waiting for my delivery all day long, they gave me the 1 hour time slot.they did not turn up.nobody ring my door.i will never use this delivery service.
- Anonymous
I got a notification of a 1 hour window for delivery which was helpful. The next thing I know is that I get a text to say they tried to deliver unsuccessfully. Well I can tell you there is no way they turned up. I was here waiting and the bell did not ring. No car came down the drive and although the email said a card would be left, surprise surprise there was no card. This is not the first time we've had probelms with Parcelforce. Why can't they leave the parcels in our porch anyway like other delivery firms do, as we nominate it as a safe place. It's the only company I have complaints about. So now I will have to go and pick it up somewhere?? Rubbish service!!
- Anonymous