Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,380 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have called them for their service and was really happy with the work done by their plumber. He was knowledgeable and efficient in work. I will use their service again if problem arises. Thanks!”

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Posted 6 years ago

“Would give no stars if possible these people are an absolute joke made an appointment a week in advance to be given an 1100 till 1400 time slot so would mean taking a day off work they rang to tell me he was running late and booked me a time slot of 1500 to 1800 at this point I notified them again that I have removals coming in the morning they said I’m sure we will be ok then It takes me to ring up at 1700 for an eta to be rung back 30 minuets later and told he wasn’t coming at all Thanks for wasting my time”

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Posted 6 years ago

“Absolutely excellent service. Following an inspection last week which required new parts for a megaflow and taps, within 24 hours of them receiving the parts they were fitted and more importantly working. Having had poor advice from plumbers in the past with regard to the kitchen taps resulting in having no water pressure for many years, to have normal fast flowing water from the taps now is truly fantastic. Also in order to keep costs to a minimum they came and did both jobs together which they did within the hour saving me a further hours cost had the jobs been done separately. Martin was exceptional in his knowledge and workmanship. I would not hesitate to use your organisation again and will be highly recommending it to my friends and family. Five star service.”

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Posted 6 years ago

“I am very relieved that the leaks were fixed on the same day! The plumber was earlier to arrive at our place and immediately went to work on the problem. Fast and efficient. I like their service and will recommend them to others.”

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Posted 6 years ago

“Terrible customer service. Booked a call out for between 9-12 then at 11am received phone call to say wouldn't arrive till4. Then at 3.30 had a call to say they wouldn't be able to make it at all. A whole day wasted off work. Wouldn't recommend this company”

Helpful Report

Posted 6 years ago

“Stay away from these cowboys! Arrived late. Criticised quality of refreshment offered. Sent me to fetch various basic equipment he didn't have - bucket, tissue, step ladder and - I kid you not - a bicycle pump. He didn't even possess a pen to complete the extortionate bill! System worked for approximately 5 minutes after he'd left. When contacted the next day they were completely disinterested. Bunch of charlatans! Don't waste your money.”

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Posted 6 years ago

“I am so happy to have used their service. They were quick to respond on the phone. The plumber was also early for work and he fixed the leaked fast and without problems.! Thanks!”

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Posted 6 years ago

“Thanks to their great plumber, the boiler at home is finally fixed! Highly recommend!”

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Posted 6 years ago

“Paid the invoice £ 463 and thay charged me £96 for...??? No one knows for what. Been trying to find out but no answer. Ignoring my emails... beware!!!!”

Helpful Report

Posted 6 years ago

“Paid for the invoice £ 463 and thay charged me £96 for...??? No one knows for what. Been trying to find out but no answer. Ignoring my emails... beware!!!!”

Helpful Report

Posted 6 years ago

“Excellent service and very courteous staff. The problem with our boiler was sorted out quick and efficiently. Simply the best!”

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Posted 6 years ago

“Really bad experience with these idiots and to make it worse I know for a fact they post their own 5* reviews... AVOID AVOID AVOID”

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Posted 6 years ago

“Absolute cowboys. Either they haven't got a clue what they are doing or purposely charged me for a load of work I didn't need or want. Either way should be avoided.”

Helpful Report

Posted 6 years ago

“Terrible service, the woman at their head office (shack somewhere) is useless and horrible. I suspect most of the 5 star positive reviews are fake judging by their style and content.”

Helpful Report

Posted 6 years ago

“Booked to have my boiler serviced and was told that someone would turn up that day between 9-12 my card details was asked for and I was told I would be charged once the work had been completed but my card was charged straight away Had a phone call at 12.30 telling me that the engineer was held up and wouldn't be able to make it until the following morning The engineer come the next day and straight away told me that my boiler was dangerous and not to use it he hung a danger sign on it and shut it down and he said he hadn't done a service as it needed repairs was told it was going to cost £200 + after seeing reviews I decided to get a second option and called in British gas guess what nothing at all wrong with the boiler at all in fact it's running as if it was new I will be going to trading standards as much have 3 children and was a week with no hot water just because this company wanted to rip people off do not use them”

Helpful Report

Posted 6 years ago

“Dreadful. Time slot given between 10 and 2 , they cancelled at 1.”

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Posted 6 years ago

“Rang Plumbing Force at 2pm, Craig arrived about 3.30 and sorted out the problem quickly and cheerfully. Impressed with the service will definitely use again”

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Posted 6 years ago

“Waited in all day to be phoned 10 mins before to let me know they cant make it today, re-arranged for the day after for a 9am-1pm slot and again left waiting until 12.40pm to be told there running late and i now have an afternoon slot 2pm-6pm, not great customer service neither is it same day installation, VERY DISAPPOINTED!!!!!”

Helpful Report

Posted 6 years ago

“I have been waiting over a week for Plumbing Force to service and fix an issue with my boiler. Each time they book me in, for whatever reason, I receive a phone call on the day to tell me firstly, that the engineer is delayed, and then that they have to cancel. This has happened 4 times now over the course of a week. I am 9 months pregnant and unable to use the heating in my house until the boiler is fixed. I wish I hadn't given Plumbing Force the benefit of doubt and wasted a week waiting for them to show up.”

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Posted 7 years ago

“Disappointing experience. Called at 2pm to explain my problem of a blocked toilet. They said someone would be out by 6pm. At 5.15pm I got a call to say it would now be the next day. I explained that I couldn't use the toilet and had water dripping from my kitchen ceiling and was told there's nothing they can do as their engineers finish at 6. Who only has emergencies before 6! Anyway the guy turned up the next morning, spent 5 mins looking at my drain, didn't remove my toilet like the website says they do, told me to call dyno rod and then charged me £94 for the privilege! Will not be using again. Terrible customer service.”

Helpful Report

Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,380 reviews