Rieker Shoes Reviews

Name: Rieker Shoes
Rating: 1.82

1.8 Rating 191 Reviews

16 %

of reviewers recommend Rieker Shoes

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1.8

Based on 191 reviews

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Delivery Methods	Courier, Postal Service
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Communication Channels	Email, Telephone, Live Chat

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Rieker Shoes 1 star review on 6th August 2024

Disappointed Rieker Customer

Rieker Shoes 1 star review on 29th December 2023

Rieker Shoes 2 star review on 9th December 2023

Anonymous

Rieker Shoes 1 star review on 21st February 2023

Yvonne

Rieker Shoes 1 star review on 3rd December 2022

Milos Radusinovic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Footwear”

Helpful Report

Posted 2 years ago

“Dear Reiker I brought a pair of boots from the Reiker store in Montague Centre, 7 Liverpool Buildings, Worthing BN11 1SY about 1 week before Xmas, I always buy my boots from there as they are usually really good and last ages, I have poor feet so I need very comfortable shoes and usually…like I said are very good, but the pair I brought have fallen to pieces, the souls are falling off, so I took them back today Thurs 24th March, unfortunately I have not kept my receipt and brought them cash. The man in the shop said with no receipt they can not do anything, and told me to go to the shoe repairers to get them fixed and they will reimburse me the money of how much it cost, so I went to the shoe repairers and the man there said he could do it but it would only last 5 Minutes as it was a rubber soul. I am disappointed that the store did not do anything, was very unhelpful and the man was very rude. The boots are no good to me now and are only fit for the bin. I am really disappointed as I’ve never had a problem like this before with your shoes and quite honestly it has made me not want to buy any more again. I have enclosed some photos of the boots. A very unhappy customer Mrs Tara Bolan”

Rieker Shoes 1 star review on 30th March 2022

Helpful Report

Posted 2 years ago

“Bought Reiker light blue & silver casual shoe ,can't wear them as zips have rubbed skin of toes ,also insoles are wafer thin,soles of my feet ached,really disappointed with them ,i have Reiker boots which are comfortable but these shoes are awful”

Helpful Report

Posted 2 years ago

“Absolute junk. I got very little wear from these shoes before they both split on the sides. I am 70 years old, and these are by far the worst quality shoes I have ever purchased. A complete waste of money.”

Helpful Report

Posted 2 years ago

“Rieker/Remonte Tex winter boots purchased in Canada, February 2021, not worn till November 2021, leaked in the toe area of both boots and not the zipper section by February 2022. Followed the care instructions. Email message to contact address, phone message on Feb. 24 yielded no response. Tried again with phone, Mar. 7 only to be told 12 month warranty was up, too bad. It was 6 days out of warranty even though not worn till November 2021. Went back to the shoe store, store owner couldn't connect with the Rieker Shoe sales representative and he texted photos of the boots to the rep. I sent a Facebook Message to the company and no response. There was no 0 star rating, and the 1 star was too generous. Paid $150.00 for boots that didn't even last a winter. Very angry with my experience with Rieker. Hopefully, this review will save another individual in the world from this dreadful experience. If Rieker loses enough revenue, the company may change, but in the meantime, I will ensure none of my social network buys Rieker shoe products. They do not stand behind their products. Lesson learned, buy Canadian manufactured boots, because my old 6 year hiking boots still don't leak and they stand behind their products. Check out CBC Marketplace on Winter boots reports for good boot brands.”

Helpful Report

Posted 2 years ago

“Bought a pair of mens Chelsea style boots, fleece lined with elasticated panel and side zip. Obviously a winter boot designed for winter weather. All was fine in dry conditions, warm and comfortable until it rained. One boot leaks so badly, the lightest contact with water on the toe ensures a wet foot. Oddly it's only the left boot. The right boot functions without leaking, so clearly this is a quality issue. All in all pretty poor quality product and at £75 a pair pre sale price - not cheap. Would not recommend Rieker products and will not be buying again.”

Helpful Report

Posted 2 years ago

“Amazing awesome quality boots. Bought for myself and for my daughter, now both are hunting for more of Rieker. Living in Uk and have been wearing the booth more then one year for now. ( both pairs bought the same day) We put them on a daily basis ( cause it was a cold and rainy summer we had the last year and warm enough windy weather). Daughter's boots are made of faux leather, my ones are textile. Photos below made on 21.02.2022. Boots bought in autumn of 2021.”

Rieker Shoes 5 star review on 21st February 2022

Helpful Report

Posted 2 years ago

“The short boots looked super cute for about a month, but the man made upper broke down quickly. After 3 months of use, they are a write off. With the material peeling off the base. I think I paid $150 for them… worst investment I’ve ever made in shoes”

Helpful Report

Posted 2 years ago

“These boots are not for Canadian winters. After using them 3 times they are already falling apart from the inside. They are frozen. Not worth the $255.00. I've had $70.00 boots that are way better quality. Also, I called the shoe store and the manufacturer and no one is taking responsibility for its bad quality.”

Helpful Report

Posted 2 years ago

“I bought a pair of Rieker boots in Ukraine two weeks ago. They look really good and very comfortable, but they leak, even after a few minutes of being outside when it's wet. Regret not reading reviews of its shoes before buying them.”

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Posted 2 years ago

“The sales lady was so rude, I left. Not sure I’ll ever go back to the Paris ON store.”

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Posted 2 years ago

“Bought a pair of men's winter low cut shoes - the front part sole is so extremely soft that even slightest pavement unevenness is felt almost as walking barefoot - becomes very uncomfortable in a short time of walking. I can not wear these and Rieker refused to do anything about this claiming I picked shoes not suited for my type of use ( walking ) !!!! I basically threw $ 120 out the window . Stay away from this scam and do not buy product from this company.”

Helpful Report

Posted 2 years ago

“wish I could give Rieker zero stars. I ordered a pair of Rieker boots, and within a week they started to peel. The boots only had 10 - 12 hours of wear time in total. Apparently Rieker does not warranty their boots. (I've never heard of a Canadian company that does not back their product.) The email that I got was ... Rieker does not warranty the wearing of the material as a defect and therefore they will not take them back, sorry! I contacted Rieker and they were no help, they also promised to have a manager get back to me and never did. I completely understand if I had these boots for three or four months and if they were cheap boots (I paid over $120 for them) they were barely a week old, and had very little wear time and started to peel. I would have expected a better product from a Canadian company. Poor quality and poor customer service.”

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Posted 3 years ago

“Reikertex boots are not water resistant doesn’t take much for damp feet. Don’t buy not worth money. .”

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Posted 3 years ago

“Bought a pair of "fur" lined red ladies ankle boots in Germany for gf a couple of years ago. They would be ideal for autumn/winter ( bought them in December ) except that she might as well wear sponges on her feet. Not in the slightest bit waterproof. They weren't cheap and we won't be buying this brand again. "Family owned" doesn't mean their shoes aren't rubbish.”

Helpful Report

Posted 3 years ago

“I purchased trainers after only four months or so the upper material started to delaminates. I thought I had bought quality instead of a cheap trainer. I contacted Rieker, by email with photos of the delamination, they did not want to know, said I had to return them to the shop where I’d purchased them. Couldn’t do this as I no longer had the receipt. Contacted Rieker again (twice) and they just did not want to know just quoting the usual consumer rights stuff. Rieker quality to me is very questionable, I will not be purchasing Rieker again nor recommending them either!”

Helpful Report

Posted 3 years ago

“I loved the look of my Rieker shoes. I only wore them a couple of times and then was saving them for special occasions. I put them on about 6 weeks ago and the entire inside of both shoes was extremely sticky leaving black residue on my socks which also got sticky. I took them to a shoe repair man with about 45 years experience and he said he'd never seen anything like it and there was nothing he could do. The lining was some cheap inferior material. I called the Rieker toll free number and the lady was very abrupt and said she couldn't help me, I'd lost the sales slip and the shoe store had closed and they were over a year old. I didn't want a refund I wanted a solution, offering to send them to the company to look at. She told me they were not in the shoe repair business. I will never buy Rieker products again. I have been generous giving them one star but I couldn't give a zero.”

Helpful Report

Posted 3 years ago

“I loved my "leather" chelsea boots, but only wore a few times before the thin skin of fake leather started peeling, leaving the stark white underlayer. Gave up after several attempts w customer service. It's a shame because they are very comfortable and cute”

Helpful Report

Posted 3 years ago

“We went to Paris Ontario store for good support men's walking shoes,we found nothing but very soft flimsy soles. We requested the employees input said all were good support. We pointed out where we wanted more support she shrugged and said they are all good. Well going on the assumption they are good shoes you need staff to advise you of that.”

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Posted 3 years ago

“Womens White Snake Slip On Wedge Shoe NOT WATERPROOF these shoes have a fully enclosed upper and leak like a sieve.”

Helpful Report

Posted 3 years ago

Rieker Shoes is rated 1.8 based on 191 reviews