Roman Originals Reviews

1.8 Rating 841 Reviews

19 %

of reviewers recommend Roman Originals

Company Reviews

Questions

Metrics

1.8

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Roman Originals deliver? How long does Roman Originals take to deliver? Does Roman Originals deliver on time? How is accuracy and good condition of items delivered by Roman Originals?

Returns

How is Roman Originals returns process?

Customer Service

How can I contact Roman Originals? How quickly does Roman Originals resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Roman Originals.

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

How long does Roman Originals take to deliver?

Helpful Report

(2 weeks ago)

Roman Originals normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

64.29%

Industry Average

“ First time I have ordered and I am very impressed with the quick, free delivery and quality of the 2 dresses that I have - good sizes and good quality fabric. The order arrived the next day in nice packaging and clothes on hangers - it's the little things that count. ”

- Elle

“ First time customer. Delivery service excellent. Kept informed and delivered on time. Love my black jump suit. I'm probably size 15 but opted for 14 and its perfect. I'm 5ft 3ins and trouser length just right. Perfect for cruises. No problem with pulling down for loo. Clever design hiding all bulges. Thank you ,Roman ”

- Barbara Carbery

“ The top I ordered was beautifully packaged and fitted perfectly, well made and nice quality, also quick delivery time. Would buy from this company again without any hesitation ”

- Caroline Foord

Roman Originals Reviews

Delivery - Average