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Roman Originals Reviews

1.8 Rating 801 Reviews
19 %
of reviewers recommend Roman Originals
1.8
Based on 801 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

How does Roman Originals deliver?
(1 week ago)
Roman Originals delivers items by Courier and Postal Service.
(1 week ago)
C

Delivery - Average

60.00%
Industry Average
I've recently placed my first online order. Really pleased with the quality and delivery. I needed to return two items for replacement and, having read all of the negative reviews here, I was concerned the service would be poor. However, pleased to report that it has been excellent!
- Jayne
I have bought a lot of clothing from Roman and have not been disappointed by the quality and designs however , the delivery and availability is the issue I have.
- Charlie's Mum
First time I have ordered and I am very impressed with the quick, free delivery and quality of the 2 dresses that I have - good sizes and good quality fabric. The order arrived the next day in nice packaging and clothes on hangers - it's the little things that count.
- Elle