Roman Originals Reviews

1.8 Rating 841 Reviews

19 %

of reviewers recommend Roman Originals

Company Reviews

Questions

Metrics

1.8

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Roman Originals deliver? How long does Roman Originals take to deliver? Does Roman Originals deliver on time? How is accuracy and good condition of items delivered by Roman Originals?

Returns

How is Roman Originals returns process?

Customer Service

How can I contact Roman Originals? How quickly does Roman Originals resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Roman Originals.

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

How does Roman Originals deliver?

Helpful Report

(2 weeks ago)

Roman Originals delivers items by Courier and Postal Service.

Helpful Report

(2 weeks ago)

64.29%

Industry Average

“ Have ordered a few items with next day delivery. And that is exactly what I got. Perfect. Absolutely amazing service ”

- CHERYL

“ I've recently placed my first online order. Really pleased with the quality and delivery. I needed to return two items for replacement and, having read all of the negative reviews here, I was concerned the service would be poor. However, pleased to report that it has been excellent! ”

- Jayne

“ I have bought a lot of clothing from Roman and have not been disappointed by the quality and designs however , the delivery and availability is the issue I have. ”

- Charlie's Mum

Roman Originals Reviews

Delivery - Average