SCS Reviews

1.5 Rating 1,843 Reviews

10 %

of reviewers recommend SCS

Company Reviews

Questions

Metrics

1.5

Based on 1,843 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does SCS deliver? How long does SCS take to deliver? Does SCS deliver on time? How is accuracy and good condition of items delivered by SCS?

Returns

How is SCS returns process?

Customer Service

How can I contact SCS? How quickly does SCS resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of SCS.

Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

How long does SCS take to deliver?

Helpful Report

(1 week ago)

SCS normally delivers over a month.

Helpful Report

(1 week ago)

59.14%

Industry Average

“ My delivery was promised for Friday 14th - as i was away on holiday until the 12th. ”

- Tony from Essex

“ I bought & paid for a sofa in November 24, delivery was to be in January 25 whch was fine. ”

- Isabel Clark

“ Did not deliver our sofa only our chair. Dont know how long will have to wait and have already taken old sofa to tip. Rude delivery man did not try to get into living room. Left after a few mins said had another delivery. Have waited months for this. ”

- Knox

SCS Reviews

Delivery - Average