SCS Reviews

1.5 Rating 1,808 Reviews

11 %

of reviewers recommend SCS

Company Reviews

Questions

Metrics

1.5

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does SCS deliver? How long does SCS take to deliver? Does SCS deliver on time? How is accuracy and good condition of items delivered by SCS?

Returns

How is SCS returns process?

Customer Service

How can I contact SCS? How quickly does SCS resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of SCS.

Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

How long does SCS take to deliver?

Helpful Report

(1 week ago)

SCS normally delivers over a month.

Helpful Report

(1 week ago)

59.46%

Industry Average

“ We ordered our sofa at the end of summer for guaranteed christmas delivery. ”

- Anonymous

“ So a week before the 8th of November 2024 got an email from the delivery company saying that they will deliver the sofa. ”

- Anonymous

“ Bought a sofa in September 2024 with a promise of delivery before Christmas. Delivery date came and went with no communication. Received an email a week later saying it won’t be delivered until mid January 2025! ”

- Avoid Company - They don’t deliver when promised,

SCS Reviews

Delivery - Average