SCS Reviews

1.5 Rating 1,808 Reviews

11 %

of reviewers recommend SCS

Company Reviews

Questions

Metrics

1.5

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does SCS deliver? How long does SCS take to deliver? Does SCS deliver on time? How is accuracy and good condition of items delivered by SCS?

Returns

How is SCS returns process?

Customer Service

How can I contact SCS? How quickly does SCS resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of SCS.

Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

How do I contact SCS?

Helpful Report

(1 week ago)

You can contact SCS by Telephone, Live Chat and Email.

Helpful Report

(1 week ago)

51.39%

Industry Average

“ DON'T SHOP HERE! SIMPLY THE EORST CUSTOMER SERVICE- I WON'T BE RECOMMENDING TO ANYONE EVER AGAIN. ”

- Mrs Lewis

“ On ringing the company I am told I can’t have my money back as I signed the paperwork even after shocking service so I am left with no sofa again. ”

- Anonymous

“ This is appalling service and if they are not delivered by Christmas I will cancel this order and I want the money I paid (in good will) as a deposit back. ”

- Anonymous

SCS Reviews

Customer Service - Average