SCS Reviews

1.5 Rating 1,786 Reviews

11 %

of reviewers recommend SCS

1.5

Based on 1,786 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Get Answers to Your Questions

Ask a question and get answers from people who are customers of SCS.

Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

How do I contact SCS?

(5 days ago)

You can contact SCS by Telephone, Live Chat and Email.

(5 days ago)

51.61%

Industry Average

“ Arguably the worst Customer Service in Britain. An absolute joke of a company. ”

- John Young

“ After numerous Customer Service calls, various visits to Milton Keynes store, and never received the answers I needed. ”

- Sue & John

“ Zero customer service. ”

- Richard