The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,069 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,069 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping of fine finest Hatch Chile's on the planet!!!”

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Posted 2 years ago

“Excellent Salsa, and the jalapeno that says Medium has a big kick! Which we love. We will be ordering more, and what a great idea for Christmas gifts. Looking at the sampler.”

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Posted 2 years ago

“Excellent! They came in great condition and they were fabulous size.”

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Posted 2 years ago

“This years crop yielded the meatiest chile’s I think I’ve ever had! After roasting, the skin on almost every chile was literally falling off with little to no effort. Great crop!”

The Hatch Chile Store 5 star review on 20th October 2022

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Posted 2 years ago

“The order was received in excellent condition. Next order I get will be extra hot. Thank you”

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Posted 2 years ago

“This is my first year buying the Hatch Chilis online. I ordered the Red Hatch Chilis so I knew that they would arrive later in the season. They arrived in October, and totally worth the wait! They were beautiful and fresh. I immediately roasted them. The taste was great. I only regret that I didn’t order more.”

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Posted 2 years ago

“LOVE my chilies!!! I got red and green this year. My green chili is not the same without Hatch green chilies!!!”

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Posted 2 years ago

“I enjoyed receiving the chilies. The only hiccup I encountered was I had never tried to dry chilies that was this large, that where already red. I usually use string or thread, but the chilies where heavy and kept breaking. They also have more water in them, than green ones. I finally did use fishing line and strung them. But I realized that they where developing more liquid. So I put them in the oven on low heat and dried them as much a I could. Next year I will order green ones. And dry them that way.”

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Posted 2 years ago

“Great Chilies this year!!! Best year ever. 75 pounds and only three substandard chilies. They were plump, meaty and so much flavor!! This is the best mail order company if you don’t live in NM. Their other products are excellent as well. I buy the jars of red chili and enchilada sauce often. If you don’t have a roaster like I do, you can’t go wrong with their frozen products.”

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Posted 2 years ago

“I ordered for the first time fresh Hatch chilis. As I live in Minnesota, I was not sure what to expect. I was pleasantly surprised to have them arrive as fresh as if I had bought them in Hatch, New Mexico. I made my first batch of green chili using the Hatch chilis on Monday, they make the difference over store-bought cans, which is what you can only find in Minnesota. I hope my supply last over the long cold Minnesota winter ahead of me. Thank you Hatch Chili Store!”

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Posted 2 years ago

“Unfortunately I made a huge mistake and was on vacation when they arrived. I thought that I would be home by the time they would be shipped. No worries, totally my fault. I will be sure to be more careful next year as I will order again. Thank you.”

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Posted 2 years ago

“I love this company! Their product line is amazing. This is my third year ordering fresh Hatch Chiles and they always arrive fresh and the peppers are full of flavor. The business team is responsive and ready to answer questions promptly. I will continue to buy these chilies as long as they keep growing them.”

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Posted 2 years ago

“Product came in on time and there was no spoilage. The hot ones live up to their rep. And all are flavorful. Green chili brings back warm memories from home. Albuquerque and new Mexico. Thank you so much.”

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Posted 2 years ago

“Excellent customer service and quality of product!”

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Posted 2 years ago

“Excellent quality! The green chili powder is awesome!”

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Posted 2 years ago

“I just received 25 lbs of fresh Hatch chili's and I am so happy with the quality and the fast shipping. It took me about 1 1/2 hours to roast all of them on my BBQ. After placing them in plastic bags, I waited for them to cool, peeled them and they all fit in 14 quart freezer bags. I'm a happy buyer! They peeled so easily too!! Sharon”

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Posted 2 years ago

“Great service, great product! Proud to be from Hatch and support local farmers! Can’t live without chile!”

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Posted 2 years ago

“Easy to order and fast service and the chile is awesome.”

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Posted 2 years ago

“If you are looking for fresh Hatch Chile this is definitely the place to purchase. The staff is very friendly as we communicated a few times through email. They give a fast response and really aim to make each customer satisfied. My first purchase was the 10 pounds of hot but with seeds and all we did not get that hot flavor we were looking for so we ended up ordering another 10 pounds of extra hot. We still leave the seeds in and the extra hot is just right for my family but both do have amazing flavor and were delivered fresh. The only thing that I did not like was they only guarantee the freshness of their product if you pay for the quick shipping and it’s 30 dollars.”

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Posted 2 years ago

“We ordered 100lbs of xhot from the Hatch Chile Store! It is HOT! Perfect heat! It is our first year ordering from them. I was raised on green chile and have been away from home for over 27 years. We live in the Santa Cruz Mountains. The whole experience from getting the wrong heat level (mild) to getting the correct order was very smooth. There was no problem in getting things fixed. Awesome customer service from beginning to end! I’m very excited to have a new family to order from.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,069 reviews