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The Chimney Pros Reviews

4.7 Rating 319 Reviews
93 %
of reviewers recommend The Chimney Pros
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Phone:

2066736070

Email:

capitallocalservices@gmail.com

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Anonymous
Anonymous  // 01/01/2019
I got a chimney inspection and cleaning as well as recommendations for repairs. Service was excellent. Kephra was very polite. Very informative. And took the time to thoroughly explain issues with my chimney with me. He was also upfront about the different solutions for the issue as well as the costs for the repair. He also cleaned up thoroughly when he was finished. The repairs are on the expensive end (5-7k depending on what I choose to do), but “knowledge is power,” as they say, and I feel informed to make the best decision going forward in whatever direction I wind up taking thanks to his help. Thank you, good sir.
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Posted 2 years ago
I am very satisfied with your service. The office called an sent emails as reminder of the appointment date and time. Also the technician notified me when he was on his way, arrived on time and performed a very thorough stove and chimney cleaning. I would recommend Chimney Pros to anyone.
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Posted 2 years ago
José and Will installed a chimney liner for me and they were great! Both of them were knowledgeable, friendly, and a pleasure to work with.
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Posted 2 years ago
We have been happy with Hudson Valley Chimney’s service since we purchased our pellet stove several years ago.
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Posted 2 years ago
Kephra was so friendly and extremely professional. Arrived at my house right on time and gave our fireplace a thorough cleaning and inspection. Best company in seattle
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Posted 2 years ago
We hired HVC to put copper caps on three large chimneys. The process was easy and transparent, and the team that came out very careful and responsive. I’d recommend them enthusiastically.
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Posted 2 years ago
Great service very knowledgeable kephra was our technician and he explained a lot and answered any questions I had. Highly recommend them for any service. I have a pellet stove and he did an excellent job!
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Posted 2 years ago
You have two options in the Hudson Valley for insert installation, fireplace repair & maintenance. One is Chimney Pros in Poughkeepsie, the other will remain nameless but is located north of the city of Hudson. However, if you like to pair decency with competence, friendliness with expertise, and a sense of professional pride with a job well done, you have only one option: Chimney Pros. Bill, Robby and their team deliver with abundance, but when contrasted with the competition, they are heaven-sent. Thanks for your hard work, Chimney Pros, but thanks, too, for your good cheer & kindness.
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Posted 2 years ago
Your tech. Larry was polite, neat and professional. My wood stove was immaculate when he finished. I'm looking forward to his visit next year.
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Posted 2 years ago
One of the most professional companies I've done business with lately. The crew that rebuilt our chimney from the ground up definitely took great pride in their work. They were polite, courteous and left my yard just as pristine as when they arrived.I would absolutely recommend their services to anyone.
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Posted 2 years ago
Booking the appointment was quick and easy. They were in contact every step up until appointment date, even sending an email that morning with the information of the technician coming. Kephra came out and did a thorough job of cleaning and inspecting my pellet stove. Went above and beyond getting pellets from the backyard storage to start the stove and make sure it was running properly before he left. Very positive experience!
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Posted 2 years ago
Scheduling was quick and easy, and our technician, Kephra, was on time and very professional. He took the time to explain all about our 100 year old fireplace and chimney, and provided good information about options for safer wood and gas stove inserts without a pushy sales pitch
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Posted 2 years ago
William and his colleague were very friendly, punctual and took time to explain everything to me without my even asking. They made the whole experience easy and pleasant. Will remain their clients from now on.
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Posted 2 years ago
I asked Chimney pros to come give an inspection of my fireplace which I knew had some damage. They were professional, quick to come and check it out and were very clear and communicative in their reco. I call a lot a vendors in the area and these guys - Michael in Particular - really stood out from a professional, respectful and efficient standpoint. They do charge for an estimate but I'd rather pay for a professional's time and opinion if I know they are doing a thorough walkthrough. And taking pics too!
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Posted 2 years ago
I love Chimney pros - excellent service, attention to detail, and always prompt (on occasion they have even been able to service our stove and chimney earlier than the stated appointment). A very top quality business. Highly recommended
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Posted 2 years ago
Have been using Chimney pros for quite awhile. Eric, the service technician, has been to my home several times to clean, service and inspect my fireplace insert. He has done a great job, has answered questions and given advice. Would definitely recommend HVC.
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Posted 2 years ago
William was wonderful and very informative. We have a 1970s fireplace that I knew nothing about and William walked me through the process and explained the needed repairs. I look forward to having them as our regular chimney service!
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Posted 2 years ago
We haven't had anyone look at our chimney in years. Thank goodness we called Hudson Valley Chimney. Their technicians were very thorough and explained in detail what time and the elements have done to our chimney and liner. He even had us look up with a flashlight. We were shocked. His calm explanation of how to resolve our problems and the choices available were very welcome and put us at ease. We feel we are in good hands for the work we need done. Today they came back and installed the Woodstove over our fireplace. They covered every inch of our floors with mats for protection. I can't begin to tell you how hard this company works. The owner himself came to install! When do you ever get this level of service. There are thoroughness, courtesy and attention to detail is so admirable. We will never use another company.
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Posted 2 years ago
The service person was outstanding. He did a phenomenal job explaining the situation, which is complicated, and outlining various courses of action. I never thought he was trying to sell us unneeded things. He was thorough and patient. I would give him, and the company, my highest recommendation.
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Posted 2 years ago
We've used Chimney Pros in the past with good service so we went with them again to handle a recent chimney issue. Jose and Greg installed a new liner for our furnace flue. They were polite, explained the install clearly and got to work. Afterward, they discussed proper maintenance of both the furnace flue and fireplace and cleaned up the work site well. Very professional and I would highly recommend Hudson Valley Chimney!
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Posted 2 years ago
The Chimney Pros is rated 4.7 based on 319 reviews