Thompson Cigar Reviews

1.4 Rating 290 Reviews

7 %

of reviewers recommend Thompson Cigar

Company Reviews

Questions

Metrics

1.4

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How do I contact Thompson Cigar?

Helpful Report

(4 weeks ago)

You can contact Thompson Cigar by Telephone, Live Chat and Email.

Helpful Report

(4 weeks ago)

75.00%

Industry Average

“ Ordered a box of Cuban Delights. Arrived on time packed in a nice tight wooden box. All fresh and in great shape. Good price and service. No complaints. ”

- kbaz

Thompson Cigar Reviews

Customer Service - Good