Thompson Cigar Reviews

1.3 Rating 280 Reviews

6 %

of reviewers recommend Thompson Cigar

1.3

Based on 280 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How quickly does Thompson Cigar resolve customer queries?

(1 week ago)

Greater than 55% of reviewers feedback is Thompson Cigar takes over a week to resolve customer queries.

(1 week ago)

71.43%

Industry Average