Thompson Cigar Reviews

1.4 Rating 290 Reviews

7 %

of reviewers recommend Thompson Cigar

1.4

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How quickly does Thompson Cigar resolve customer queries?

(4 weeks ago)

Greater than 55% of reviewers feedback is Thompson Cigar takes over a week to resolve customer queries.

(4 weeks ago)

75.00%

Industry Average